Questions to ask GMs

Question 1

What is one question we need to ask about how managers are being paid?

Answer 1

Are managers paid on F&I packs?

Question 2

manufacturer incentives

Answer 2

Are your managers paid on manufacturer incentives? if so, are they paid on all or a portion of manufacture incentives?

Question 3

what do we want to ask about chargebacks?

Answer 3

What is the timeframe in which your chargebacks are charged to your managers?

Question 4

what do we want to explain about service contract penetration for F&I?

Answer 4

Leases are currently excluded from Service Contract Penetration but moving forward it will be included

Question 5

What do we want to ensure we ask the BMW GM about service and parts advisors?

Answer 5

Are advisors paid incentives or just hourly?

Question 6

when talking about sales reps, what do we want to define?

Answer 6

We want to define payable gross