Quiz 1 Flashcards
Learn for quiz (37 cards)
Management
The attainment of organizational goals through planning, organizing, leading, and controlling resources.
Organizational Effectiveness
The degree to which an organization achieves its stated goals.
Organizational Efficiency
The amount of resources used to achieve an organizational goal.
Technical Skills
The ability to perform specialized tasks related to a specific field.
Human Skills
The ability to work with and through other people effectively.
Conceptual Skills
The ability to see the organization as a whole and understand how different parts relate.
First-Level Managers
Responsible for the production of goods and services.
Middle Managers
Oversee business units and major departments.
Top Managers
Set organizational goals and strategies for the entire company.
Informational Role
Managerial role involving gathering, processing, and sharing information.
Interpersonal Role
Managerial role focused on relationships and communication.
Decisional Role
Managerial role involving problem-solving and decision-making.
Nonprofit Management
Focuses on achieving social impact rather than generating profit.
Time Management
Techniques that help managers accomplish more in less time with better results.
Scientific Management
A management approach focused on improving efficiency through scientific methods.
Bureaucratic Organization
A structured and rule-based approach to management developed by Max Weber.
Administrative Principles
Management approach emphasizing planning, organizing, commanding, coordinating, and controlling.
Operations Research
Use of mathematical models to solve management problems.
Humanistic Perspective
Focuses on the importance of people, motivation, and behavior in organizations.
Hawthorne Studies
Research that highlighted the impact of social and psychological factors on productivity.
Theory X
A managerial belief that employees are inherently lazy and require strict control.
Theory Y
A managerial belief that employees are self-motivated and seek responsibility.
Systems Thinking
Understanding that organizations are composed of interrelated parts that function as a whole.
Contingency View
Suggests that management strategies should be tailored to specific situations.
