Quiz 1

Question 1

A collection of three or more people who interact and attempt to influence each other in order to accomplish a common purpose

Answer 1

Group

Question 2

All the verbal and nonverbal messages shared with or among members of the group

Answer 2

Group Communication

Question 3

Groups that evaluated positively by most if not all members

Answer 3

Healthy Groups

Question 4

Characteristics of a healthy group

Answer 4

Ethical goals, interdependence, cohesiveness, productive norms, accountability, and synergy

Question 5

Members rely on each other’s skills and knowledge to accomplish the group goals

Answer 5

Interdependent groups

Question 6

The force that brings group members closer together

Answer 6

Cohesiveness

Question 7

expectations about the way group members are to behave while in the group

Answer 7

Norms

Question 8

All group members are held responsible for adhering to the group norms and working toward the group’s goal

Answer 8

Accountability

Question 9

multiplying force of a group of individuals working together that results in a combined effort greater than any of the parts

Answer 9

Synergy

Question 10

Stages of group formation and development

Answer 10

Forming, Storming, Norming, Performing, Adjourning

Question 11

The initial stage of group development characterized by orientation, testing, and dependence

Answer 11

Forming

Question 12

Characterized by conflict and power plays as members seek approval of their ideas and find their place within the group’s power structure

Answer 12

Storming

Question 13

Characterized by increaesd cohesion, collaboration, emerging trust among memebrs, and motivation to acheive the group goal

Answer 13

Norming

Question 14

Characterized by harmony, productivity, problem solving, and shared leadership

Answer 14

Performing

Question 15

Characterized by goal accomplishment, celebration, and disengagement

Answer 15

Adjourning

Question 16

Types of groups

Answer 16

Family, Social Friendship group, Support group, Interest group, Service Group, and work groups

Question 17

a group of intimates who through their communication generates a sense of home and group identity, complete with strong ties of loyalty and emotion, and experiences a history and a future

Answer 17

family

Question 18

issues are not discussed and are decided solely by the family authority figure

Answer 18

protective family

Question 19

all members engage in conversation about an issue but a family authority figure still makes the final decision

Answer 19

consensual family

Question 20

All members engage in converstaion about an issue and everyone participates in the decision-making

Answer 20

Pluralistic family

Question 21

members may converse aout an issue, but each member makes his or her own decision and is responsible for the consequences of it

Answer 21

laissaz-faire family

Question 22

Comprised of friends who have a genuine concern about each other’s welfare and enjoy spending time together

Answer 22

social friendship group

Question 23

Comprised of people who come together to bolster each other by providing encouragement, honest feedback, and a safe environemnt for expressing deeply personal feelings about a problem common to the members

Answer 23

Support groups

Question 24

Composed of individuals who come together because they share a common concern, hobby, or activity

Answer 24

interest group

Question 25

Comprised of individuals who come together to perform hands-on charitable works and/or to raise money to help organizations that perform such work

Answer 25

Service groups

Question 26

Collection of three or more people formed to solve a problem and/or accomplish a specific task

Answer 26

Work group

Question 27

Leadership Roles

Answer 27

Task Roles, Maintenance Roles, and Procedural Roles

Question 28

Designed to help the group acquire, process, and apply information that contributes directly to completing the task at hand

Answer 28

Task roles

Question 29

Sets of behaviors that help the group develop and maintain cohesion and positive working relationships

Answer 29

Maintenance roles

Question 30

Sets of behaviors that directly support the group process

Answer 30

Procedural leadership roles

Question 31

Effective guidelines for BEFORE work group meetings

Answer 31

Prepare and distribute an agenda, Decide who should attend the meeting, Mangae meeting logistics, Speak with each participant prior to the meeting

Question 32

Effective guidelines for DURING meeting

Answer 32

Review and modify the agenda, monitor memeber interaction, monitor the time, praise in public and reprimand in private, check periodically to see if the group is ready to make a decision, implement the group's decision, summarize decisions and assignments, set the next meeting

Question 33

Effective guidelines for Following up on the meeting

Answer 33

Review the meeting outcomes and process, Prepare and distribute a meeting summary, Repair damaged relationships, conduct informal progress reports,

Question 34

Responsibilities of Group Members

Answer 34

Be committed to the group goal, Keep discussions on track, Complete individual assignments on time, Encourage input from all members, Manage conflict among members

Question 35

Conflict Management styles

Answer 35

Withdrawing, Accommodating, Forcing, Compromising, and Collaborating

Question 36

Involves physically or psychologically removing yourself from the conflict

Answer 36

Withdrawing

Question 37

A passive conflict management style of accepting others' ideas while neglecting your own, even when you disagree with their views

Answer 37

Accommodating

Question 38

Satisfying your own needs with no convern for the needs of the others and no concern for the harm it does to the group dynamics or problem-solution process to reach the best solution

Answer 38

Forcing

Question 39

Occur when individuals give up part of what they want in order to provide at least some satisfaction to other opinions

Answer 39

Compromising

Question 40

Occurs when group members discuss the issues, describe feelings, and identify the characteristics of an effective solution before deciding what the ultimate solution will be

Answer 40

Collaborating

Question 41

Verbal statement that conveys your understanding of another person's verbal message

Answer 41

Paraphrasing

Question 42

A verbal statement that describes in a non-evaluative way what you observed about someone's behavior, adds your interpretation and one additional possible interpretation of the behavior and asks for clarification

Answer 42

Perception Checking

Question 43

Problem Solving Method

Answer 43

Identify and define the problem, Analyze the problem, Determine criteria for judging solutions, Generate a host of solutions, Evaluate the solutions and select the best one based on the criteria, Implement the agreed-upon solution

Question 44

Notion of how individuals work together as a team toward a common goal

Answer 44

Group Dynamics