Quiz 1, Chapters 1,3,4 Flashcards
(41 cards)
Assessment
The collection of data about the individual’s health state.
data collection types
subjective and objective data
subjective data
what the patient says about him/herself during the interview (i feel nausea)
objective data
what you as the nurse observe when inspecting, percussing, palpating, and auscultating patient during the physical examination
first level priority problem
emergent, life threatening, and immediate (stroke/heart attack)
second level priority problem
next in urgency, requiring attention to avoid further deterioration ( acute pain)
third level priority problem
important to patient’s health but can be addressed after more urgent problem are addressed
evidence based assessment
integration of research evidence
clinical decision making = best evidence from literature review
holistic model assessment
incorporation of impact of external and interpersonal enviro on one’s mind and body
health promotion and disease prevention
prevention achieved through counseling from providers, link btw health and personal behavior
culture and genetics
awareness of the emerging minority
2 processes of communication (sending)
verbal communication (words/tone) nonverbal communication (body language, unconscious messages)
process of communication: internal factors as a nurse
liking others (genuine approach)
empathy ( understanding others feelings)
ability to listen (active process)
self-awareness (aware of implicit bias)
communication: external factors
ensure privacy (geographically/psychologically) avoid interruptions physical environment (equal status) dress (comfort) note taking (focused attention)
techniques of communication (II, WP, OEQ, CEQ)
introduce the interview working phase (questions to patient and your response) open ended ( patient can go more in depth) closed questions ( yes or no response)
patient leads and reaction obtained from interviewer
verbal responses: patient leads and reactions obtained from interview (F,S,R,E, C)
facilitation (encourage patient to say more)
silence (response, no interruption)
reflection (repeat to express meaning)
empathy (name feelings to match expression)
clarification ( confirmation)
verbal responses: interviewer leads and expression of own thoughts based on obtain information
confrontation (clarify inconsistent information)
interpretation ( identify cause)
explanation (inform with facts/info)
summary (conclusion based on verified info)
ten traps of interviewing
provide false assurance or reassurance, unwanted advice, authority, avoidance language, distancing, professional jargon, leading or biased questions, talking too much, interrupting, using why question
non verbal modes of communication
physical appearance, posture, gestures, facial expressions, eye contact, voice, touch
closing the interview
no new topics, summary provided as final statement
developmental competence: interviewing the patient or caregiver of a child
focus on both individuals to encourage participation, address by name/aware of nonverbal behaviors to maintain engagement
developmental task (older adult)
finding purpose and evaluating existence usually longer interview process. (appropriate pacing, physical limitations, increased response time to process)
interviewing people with special needs
consider hearing impaired and acutely ill people and key elements in vulnerable populations, use appropriate resources related to the situation