Quiz 2

Question 0

Extraversion

Answer 0

People who are outgoing, talkative, energetic, social, and assertive.

Question 1

Collectivism

Answer 1

The extent to which people emphasize duty to groups to which they belong and to group harmony.

Question 2

Myers-Briggs Type Indicator

Answer 2

A test designed to measure the elements of Jungian personality theory, particularly preferences regarding perceiving and judging information

Question 3

Personality

Answer 3

The characteristics of a person’s relatively enduring pattern of thoughts, emotions, and behaviors

Question 4

Power distance

Answer 4

The extent to which people accept unequal distribution of power in society

Question 5

Uncertainty avoidance

Answer 5

The degree to which people tolerate ambiguity (low uncertainty avoidance) or feel threatened by ambiguity and uncertainty (high uncertainty avoidance)

Question 6

Attribution theory

Answer 6

The attribution process of deciding whether an observed behavior or event is caused largely by internal or external factors.

Question 7

Empathy

Answer 7

Understanding and being sensitive to the feelings, thoughts, and situation of others.

Question 8

Locus of control

Answer 8

A person’s general belief about the amount of control they have over personal life events

Question 9

Mental models

Answer 9

Knowledge structures that we develop to describe, explain, and predict the world around us.

Question 10

Self-fulfilling prophecy

Answer 10

When our expectations about another person causes that person to act more consistently with those expectations

Question 11

Stereotyping

Answer 11

The perceptual process of assigning traits to people based on their membership in a social category

Question 12

Cognitive dissonance

Answer 12

When people perceive that their beliefs, feelings, and behavior are conflicting

Question 13

Emotional intelligence

Answer 13

A set of abilities to perceive and express emotion, assimilate emotion of thought, understand and reason with emotion, and regulate emotion in oneself and others.

Question 14

Exit-Voice-Loyalty-Neglect Model

Answer 14

Four ways that employees respond to job dissatisfaction. Exit means leaving. Voice is an attempt to change. Loyalty determines whether people choose exit or voice. And neglect which reduces work effort.

Question 15

Job satisfaction

Answer 15

A person’s evaluation of his or her job and work context

Question 16

Job burnout

Answer 16

Job burnout the process of emotional exhaustion, depersonalizations, reduced personal accomplishment, the opposite of job satisfaction

Question 17

Stress

Answer 17

An adaptive response to a situation that is perceived as challenging or threatening to a person’s wellbeing

Question 18

Stressors

Answer 18

Any environmental conditions that place a physical or emotional demand on the person

Question 19

Sexual harassment

Answer 19

A type of harassment in which a person’s employment or job performance is conditional and depends on unwanted sexual relations and experiences from others

Question 20

Distribution Justice

Answer 20

Th perceived fairness in the outcomes we receive compared to our contributions and the outcomes to others

Question 21

Equity theory

Answer 21

The theory explaining how people develop perceptions of fairness in the distribution and exchanges of resources

Question 22

Expectancy theory

Answer 22

A motivational theory based on the idea that work effort is directed towards behaviors that people believe will lead to desire outcomes

Question 23

Four Drive Theory

Answer 23

A motivational theory based on the innate drive to acquire, bond, learn and defend that incorporates both emotions and rationality

Question 24

Maslow Needs Hierarchy Theory

Answer 24

A motivational theory of needs arranged in hierarchy, whereby people are motivated to fulfill a higher need as a lower one becomes gratified

Question 25

Goal setting

Answer 25

The process of motivating employees and charting their role perceptions by establishing performance objectives

Question 26

Multi source (360) Feedback

Answer 26

Information about an employees performance collected from a full circle of people, including subordinates, peers, supervisors, and customers

Question 27

Achievement

Answer 27

A learned need in which people want to accomplish reasonably challenging goals and desire unambiguous feedback and recognition for success

Question 28

Affiliation

Answer 28

The desire to seek approval from others and avoid conflict and confrontation

Question 29

Powers

Answer 29

A learned need to which people want to control the environment, including people and material resources to benefit themselves or others

Question 30

Organizational Behavior Modification

Answer 30

A theory that explains employee behavior in terms of antecedent conditions and consequences of that behavior

Question 31

Creativity

Answer 31

The development of original ideas that make a socially recognized contribution

Question 32

Decision making

Answer 32

The process of making choices among alternatives with the intention of moving toward some Desiree state of affairs

Question 33

Intuition

Answer 33

The ability to know when a problem or opportunity exists and to select the best course of action

Question 34

Rational choice paradigm

Answer 34

The view of decision making that people should and typically do us logic and all available information to choose the alternative with the highest value

Question 35

Escalation of Commitment

Answer 35

The tendency to repeat an apparently bad decision or allocate more resources to a failing course of action

Question 36

Project Theory Effect

Answer 36

A natural tendency to feel more dissatisfaction from losing a particular amount than satisfaction from going an equal amount

Question 37

Maslow's Hierarchy of Needs Pyramid

Answer 37

``` Self actualization Esteem needs Belongingness and love needs Safety needs Biological and physiological needs ```