Quiz 2 Flashcards
What is a danger of the honeymoon stage?
Unrealistic expectations
This NOT considered a change that should take place after you have entered the burnout stage?
Think of the glass as half empty instead of half full.
What is a cause of long-term stress?
Environment,powerlessness,management style
What is NOT one of the characteristics associated with burnout?
Role ambiguity
Needlessly worrying is an example of what?
Episodic stress
What are the goals that is focused and have a precise boundaries?
Specific goals
What best describes how to achieve long range goals?
Make short term goals to get there.
What best describes a technique to prevent stress in the workplace?
Know your limits and be aware of your body’s needs.
On the ledger card, which column is used for entering payments?
Credit column
In the case of divorced parents and blended families, which parent is considered to be the guarantor and is responsible for payment?
Parent with physical custody
The following is NOT a requirement for the ABN form?
Must include the final cost
In a concierge-type medical practice, what do providers usually do?
Collect additional fees
A patient is called about NSF check. He states he is very sorry and asks what he can do. What type of check would the MA ask him to bring to the office as a guaranteed payment for the returned check?
Cashiers
What is best classified the adjustment column in the accounting process and its effect on the balance due?
Credit column,decrease balance
Which applies to the cash that is usually kept in a locked change drawer and used for transactions with PT’s who pay in cash and need change?
Cash on hand
