QUIZ 3 Flashcards
(29 cards)
What are the 4 key considerations when planning F&B?
1) Purpose
2) Cost
3) Participant’s Pleasure & Ease
4) Design/Feel
What are the four event planner’s options for F&B?
1) On-site catering: caterers, food trucks
2) Off-site dining: local restaurants/other venues and off-site catering
3) Self-serve: restaurants/concessions at the venue; local restaurants
4) Do It Yourself: Event hosts purchase and provide F&B
What are the four types of service, from four different countries? Be able to describe them
1) English Service - “family style”/casual/guests serve themselves
2) American Service - servers bring plates/portions/more formal
3) French style - each course is served separately/waiter serves from the left & removes from the right
4) Russian Service - most formal style/served on platters/served with a serving utensil
What is the difference between open bar, cash bar, combination bar, and limited consumption bar?
1) Open bar - all drinks paid for by host
2) Cash bar - each guest pays for own drinks
3) Combination bar - mix of both cash and open bar
4) Limited consumption - host provides set or selection of drinks
What are the 4 F&B trends?
- SUSTAINABILITY, WASTE REDUCTION
- FRESH, LOCALLY-SOURCED FOODS
- SPECIAL DIETS
- LOCAL VENDORS: FOOD TRUCKS, CRAFT BREWERIES
What is traditional budgeting?
- methods used for the preparation of budget for a specific time period
- The budget from the previous year is considered the starting point
What are some strategies for estimating expenses?
-base prices off contract
- get estimates of max % increase
- use inflation/consumer living prices - use historical data
- Contingency plan: plan for unseen cicrumstances
What are 3 of the most common expenses for meetings and events?
1) Administration
2) Program
3) Facilities/Venue
Define “fixed/indirect costs” and “variable/direct costs”.
FIXED/INDIRECT
- “overhead”
- not related to the meeting and not dependent upon attendance
- salaries, office supplies
VARIABLE/DIRECT
- “varies”
- per person costs
- dependent on attendance
- renting venue space, printing, labor
What are some common income sources for conferences?
1) registrations
2) exhibitors
3) sponsorships & grants
4) donations
general service contractor
been hired by the event or show coordinator (you) to handle oversight of the essential logistics for the event
What are some responsibilities of a General Service Contractor?
1) Inspects venue
2) Create a floor layout
3) Hiring service contractor
4) Interfacing w/ labor unions
5) supplying all equipment (forklifts, ladders)
6) installing carpet
7) Provide furniture for offices, lounges, and other areas
8) hanging up overhead signs and backdrops
9) decorating/setting up the registration area
What are common services provided by official service contractors or exhibition-appointed contractors?
1) caterers
2) floral and plant decorators
3) audio/visual services
4) entertainment industries
5) marketing/public relations
6) technology services
7) security services
8) videography/photography
9) furniture rental companies
10) cleaning services
11) transportation services
service contractors
provides a product or service for the
entire event
exclusive contractors
GSCs or SCs who are required by the facility/venue manager
in-house providers
Service providers who work in/for the facility/venue
preferred
contractors
SCs who the facility/venue manager recommends
exhibitor-appointed contractor.
hired by an exhibitor to help them with booth installation and dismantling,
DMOs
Destination Marketing Organization
- works for event planner
- non-profit
- promotes travel to boost economy of location
- unbiased
- services paid for by gov, hotel taxes etc.
DMCs
Destinanation Management Company
- works for event planner
- for profit
- creates and designs events, “eyes and ears”
- services paid for by event planner
- promotes certain vendors
PCOs
Professional Conference Organizer
- works for other countries & governments
- for profit
- full service management
- serviced paid for by event planner
- promotes certain vendors
What are the advantages of using a DMO or DMC?
- offers unbiased info about services and facilities
- has a lot of info & has detailed referrals
- Market the destination to attendees
- typically no charge
What are DMO trends?
- strengthen tourists’ infrastructure
- marketers > destination managers
- Market tourism management plans to authorities
- New roles (Sports development coordinator, research director)
- under one umbrella > tourist services, convention centers & DMOs
What are the two largest international expos/fairs and where are they located?
1) The Canton Fair - China
2) The Hannover Messe Fair - Germany