quiz 5 Flashcards
(36 cards)
TeamSTEPPS
What is a leader?
mod 4
someone who:
- holds a teamwork system together
- ensures a plan is conveyed, reviewed, and updated
TeamSTEPPS
How is leadership facilitated?
mod 4
through:
- communication
- continous monitoring of the situation
- fostering of an environment of mutual support
TeamSTEPPS
What type of leader is a designated leader?
mod 4
the person assigned to lead and organize a team, establish clear goals, and faciltate open communication and teamwork among team members
TeamSTEPPS
What type of leader is a situational leader?
mod 4
any team member who has the skills to manage the situation at hand
ex: someone who might know cpr and is certified in a room full of people who are not and is able to provide emergency cpr incase situation unfolds
TeamSTEPPS
What does an effective team leader do?
mod 4
- organize the team
- define, assign, share, monitor, and modify a plan
- review the team’s performance
- establish “rules of an engagement”
- manage and allocate resources effectively
- provide feedback regarding assigned responsibilities and progress toward the goal
- facilitate information sharing
- encourage team members to assist one another
- facilitate conflict resolution
- model effective teamwork
TeamSTEPPS
When developing a plan, what should a team leader consider?
mod 4
- time: how much time is available to complete all of the necessary tasks and activities?
- people: do the available staff have the necessary knowledge and skills to perform their roles?
- equipment: is the necessary equipment available and working?
- information: has all of the necessary information been collected and reviewed?
TeamSTEPPS
How should the leader assign tasks and responsiblities?
mod 4
- determine the tasks and roles to be assigned
- determine which roles must be filled and allocate tasks appropiately
- communicate clear expectations of what team members need to do
- request feedback
TeamSTEPPS
What’s an effective strategy/method that can be used to share the plan?
mod 4
briefs!
TeamSTEPPS
A team briefing does not convey the plan properly and is not an effective strategy for sharing the plan
mod 4
FALSE; it is effective
TeamSTEPPS
How do briefs help?
mod 4
they help to:
- form the team
- designate team roles and responsibilities
- establish climate and goals
- engage team in short and long term planning
TeamSTEPPS
What’s a method/strategy that can be used to monitor and modify the plan?
mod 4
huddle!
as necessary, hold “touch base” meetings to regain situation awareness
helps with problem solving
TeamSTEPPS
What can you do during a huddle?
mod 4
- discuss critical issues and emerging events
- anticipate outcomes and likely contingencies
- assign recources
- express concerns
TeamSTEPPS
What method can you use to review the team’s performance?
mod 4
debrief!
helps with: process improvement
TeamSTEPPS
What is a debrief?
mod 4
brief, informal information exchange and feedback sessions
- occur after an event or shift
TeamSTEPPS
What are debriefs designed to do?
mod 4
- improve teamwork skills
- improve outcomes:
- an accurate recounting of key events
- analysis of why the event occurred
- discussion of lessons learned and reinforcement of successes
- revised plan to incorporate lessons learned
TeamSTEPPS
Why do effective leaders facilitate conflict resolution?
mod 4
to avoid compromising patient safety and quality of care
TeamSTEPPS
How can a leader facilitate conflict resolution?
mod 4
- do not allow interpersonal or irrelevant issues to negatively affect the team
- help team members master conflict resolution techniques
TeamSTEPPS
Should an effective leader promote and model teamwork?
mod 4
YES!
TeamSTEPPS
How can effective leaders cultivate desired team behaviors and skills?
mod 4
- open sharing of information
- role modeling and effective cuing of team members to use prescribed teamwork behaviors and skills
- constructive and timely feedback
- facilitation of briefs, huddles, debriefs, and conflict resolution
- mitigation of conflict within the team
TeamSTEPPS
Overall, what are the 3 strategies to lead a team?
mod 4
- brief
- huddle
- debrief
TeamSTEPPS
What does situation monitoring do?
mod 5
- ensures new or changing information is identified for communication and decision-making
- leads to effective support of fellow team members
TeamSTEPPS
Is situation monitoring a closed or continuous process?
mod 5
continuous :
situation monitoring (individual skill) –> situation awareness (individual outcome) –> shared mental model (team outcome) –> back to top
TeamSTEPPS
What are the components of situation monitoring?
mod 5
STEP
- Status of the patient
- Team members
- Environment
- Progress toward goal
TeamSTEPPS
What does monitoring the status of the patient entail?
mod 5
- patient history
- vital signs
- medications
- physical exam
- plan of care
- psychosocial condition
