Quiz 5 Side Orders & Server Knowledge

Question 1

Raspberry iced tea

Answer 1

R-Tea

Question 2

Angry Orchard

Answer 2

Angry-i

Question 3

Cherry Lemonade

Answer 3

Cher Aide

Question 4

Killian’s Red

Answer 4

Kill-I

Question 5

Heineken

Answer 5

Hein-i

Question 6

Miller Lite

Answer 6

miller-B

Question 7

Bud Light

Answer 7

BudLt-B

Question 8

What is the difference the line (_______) and the (1) number on a separate ticket?

Answer 8

Line= Check separation
Number= Check

Question 9

Where do you write the n/c kids drink on a separate ticket?

Answer 9

Upper left corner with a box around it

Question 10

How many servers take a 9? 11? 12? 17?

Answer 10

9=2
11=2
12=3
17=3

NOTE: if a ten or a 9 fits at an 8 top– it is always ONE server

Question 11

Busch Light

Answer 11

Busch-B

Question 12

Coco’s Cookie Crown Blend

Answer 12

Crown Blend

Question 13

Will’s Hot Fudge Crisp Blend

Answer 13

WILL’S BLEND

Question 13

Hannah’s Fudgy Caramel Cupcake Blend

Answer 13

Cupcake Blend

Question 14

Maddie’s Caramel Macchiato Blend

Answer 14

BLEND MACCHI

Question 15

Makenna’s PB & Jelly Whirl Blend

Answer 15

BLEND PB&J

Question 16

Ajax Apple Pie Blend

Answer 16

BLEND AJAX

Question 17

Bailey’s Banana Cream Blend

Answer 17

BLEND BAILEY’s

Question 18

What is a blend?

Answer 18

A Blend is Hickory Park’s version of a blizzard–

A Malt base with an average of three toppings blended – plus Whip cream.

Question 19

Slices of Banana

Answer 19

x- wheels

Question 20

Butterfinger

Answer 20

x- finger

Question 21

Chocolate Chips

Answer 21

x- chips

Question 22

Toffee bits

Answer 22

x- toffee

Question 23

Animal crackers

Answer 23

x- animal

Question 24

Crushed up Reese’s

Answer 24

x- reese’s

Question 25

Sprinkles

Answer 25

x- sprinkles

Question 26

Crushed Oreos

Answer 26

x- oreo

Question 27

Reese’s peanut butter cup

Answer 27

x- mini r

Question 27

Do we accept checks?

Answer 27

NO CHECKS – We no longer have the capability to accept checks. If a guest has no other form of payment please alert a manager right away.

Question 28

What should I do if I’d like to trade a shfit?

Answer 28

At the start or end of a shift–on the back of the server card

Write down the information and get it approved with Jenny, Dakota, or Elizabeth.

Weekend shift trades are only approved by Jenny or Tracy.
Weekend Shifts trades need to be done by 4 pm thursday.

Question 28

What should I do if i am sick and can’t come to work?

Answer 28

Call the restaurant at 515-232-8940 between 10 and 10:30 am

Ask to speak with a front manager —

Do not text managers about absences.

Question 29

When are weekend shift trades due?

Answer 29

They need to be approved by Tracy or Jenny by 4pm thursday.

Question 30

What should I do if I’m running late to my shift?

Answer 30

Call the restaurant 515-232-8940
Do not message managers directly

Question 31

What happens if I am late to my shifts?

Answer 31

• 3 late shifts in a 2-month period will create a write-up.
• 4 late shifts in a 2-month period will result in suspension of serving shifts. You will assist until you can show you are time conscious when coming into work.
• 5 late shifts in a 2-month period will result in job loss. (Regardless of a warning call.)