Random Flashcards
At which layer of the OSI model does a switch operate?
What can you tell me about how the cloud works?
What tools and techniques do you use to resolve technical faults relating to a hardware issue?
What tools and techniques do you use to resolve technical faults relating to a software issue?
What are cloud based services?
What is ‘Cloud computing’?
What are the WEEE regulations?
How do I apply them to my job role?
What are the different storage types?
What’s an operating system used for on;
PC’s
Laptops
Mobile phones
What architecture does ‘Operating systems’ use?
What are the different types of maintenance used in IT Support?
What is ‘System Maintenance’?
What is ‘Root Cause analysis’?
What is ‘Troubleshooting’?
Which operating systems do VR use?
What type of address does a switch use?
Which Wi-Fi device are you connected to?
What is a ‘VPN’?
How does a ‘VPN’ work?
What’s the difference between an ordinary and managed switch?
What is a network switch?
Name 2 different cables
Twisted pair
Straight through
Shielded - Twisted pair
Fibre - optic
What is a ‘Straight through’ cable used to connect?
Used to connect a computer to a central connecting device like a switch
What is a ‘Cross - over’ cable used to connect?
Used to connect like devices to each other.
For example, a computer to another computer or a switch to another switch
