RECALLS page 1-15 Flashcards
(286 cards)
What should you do if the bar code reader is not working?
Reboot the scanner.
What should be done after a new validation of a machine?
Train the staff.
What is the function of a regulatory body?
To protect the public.
A patient submits a urine sample and requisition with physician and clinic info, but no test ordered. What should you do?
Call the physician and ask.
What is the function of a modem?
Data transmission.
In which type of software is data retrieval easiest?
Database (or spreadsheet, depending on context).
Dialysis setup in a community increases test volumes in which sections of the lab?
Biochemistry and Hematology.
Best way to communicate with a colleague who has a language barrier?
Use diagrams to explain.
If asked to perform a test you’re unfamiliar with, what should you do?
Discuss the situation with a supervisor.
A technologist is confused about a new staining procedure. What should they do?
Refer to the SOP.
Lab manager is implementing a new protocol. Best way to share info?
Post in the information system electronically.
You’re training a new employee who is clearly not listening. What should you do?
Discuss the issue privately.
An MLT makes a mistake. What should you do?
Correct them immediately, before wrong results are released.
An MLT is changing QC results. What should you do?
Report to a supervisor.
A normally calm MLT suddenly becomes angry. What should you do?
Show empathy.
An MLT is frustrated due to lab circumstances. What should you do?
Motivate them.
What should NOT be done to avoid miscommunication?
Use of jargon.
A new technologist is not following lab protocol. What should you do?
Speak to them privately.
A colleague is stressed and demotivated. What should you do?
Direct them to support programs.
Management introduces rotating shifts. What should you do?
Suggest improvements to management.
Management introduces Lab Technician positions. What should you do?
Attend the info session.
What is a disadvantage of point-of-care testing?
It is more expensive and requires personnel training.
To which patient can collection be refused?
An aggressive patient.
What kind of violation is giving test results to a family member over the phone?
Breach of confidentiality.