Recruitment and Selection

Question 1

What is the recruitment process?

Answer 1

The recruitment process begins when the business realises that there is a vacancy in the organisation which needs to be filled

Question 2

What stages are in the recruitment process?

Answer 2

• indentify a vacancy
• job analysis
• prepare a job description
• prepare a person specification
• advertise the job
• send out application forms

Question 3

What is identifying a vacancy?

Answer 3

The HRM department will perform a review and consider where vacancies exist

Question 4

What is the job analysis?

Answer 4

The vacancy will be looked at in detail as well as the tasks, duties and responsibilities a successful candidate would have to carry out

Question 5

What is a job description?

Answer 5

Will contain information about the job role, including:

• tasks
• duties
• responsibilities
• pay/ working hours
• holiday entitlement

Question 6

What is a person specification?

Answer 6

Different jobs require different skills, qualities, qualifications and experiences. Some may be essential whereas others may only be desirable

Question 7

What is advertising the job?

Answer 7

A job being advertised internally or externally, with info including:

• title
• job role
• details (person spec.)
• pay/hours
• contact/ application details

Question 8

What are the advantages of internal recruitment?

Answer 8

• vacancy filled relatively quickly
• motivate staff
• managers already know staff
• reduced training costs
• reduced costs of advertising

Question 9

What are the disadvantages of internal recruitment?

Answer 9

• lack of new ideas
• less potential candidates
• will open up other vacancy
• can cause tension amongst staff

Question 10

What is internal recruitment?

Answer 10

Hiring a member of staff who already works for the business, to fill another vacancy

Question 11

What is external recruitment?

Answer 11

Hiring someone new (not an employee already)

Question 12

What are the advantages of external recruitment?

Answer 12

• brings in new ideas
• increases competency
• helps organisations meet equity laws

Question 13

What are the disadvantages of external recruitment?

Answer 13

• increased recruitment and selection costs
• new staff may not integrate well
• new staff may require time to adjust

Question 14

What is methods of selection?

Answer 14

Comparing the info on the application form or cv to the desired skills and qualities of the job. This filters out the applicants which saves time

Question 15

What is an application form/ cv?

Answer 15

This will give the employer information on the skills, qualities, qualifications, interests & hobbies and work experience of the candidate

Question 16

What is a reference?

Answer 16

Normally include details about the person’s experience, skills, qualities and suitability for the job. The reference can come from a previous employer, colleague or teacher

Question 17

What is an interview?

Answer 17

The applicant will be asked several questions- could be one-off, successive and/or in front of a panel

Question 18

Advantages of an interview?

Answer 18

• personality and appearance is shown
• cv/application form can be verified
• two way communication

Question 19

Disadvantages of an interview?

Answer 19

• time consuming
• pressured situation (performance)
• interviewer may be biased

Question 20

What is testing?

Answer 20

Applicants may undergo one or more selection tests to access their suitability for the vacant position

Question 21

Advantages of testing?

Answer 21

• cv or application form can be verified

- can provide a deeper insight into a candidates personality

Question 22

Disadvantages of testing?

Answer 22

• time consuming

- pressured situation

Question 23

What are the main tests in the HR departments?

Answer 23

• psychometric tests
• attainment or proficiency tests
• medical/ fitness tests
• intelligence tests
• assessment centres
• probationary centres

Question 24

What are psychometric tests?

Answer 24

These fall into personality tests and aptitude tests
Personality- may ask the candidate about their feelings or behaviour in certain situations
Aptitude- may ask about numeracy, literacy, problem solving etc

Question 25

What is attainment or proficiency tests?

Answer 25

Used to measure knowledge or skills that are important to a particular job, these are generally:

• knowledge tests
• work sample/performance tests

Question 26

What are medical/ fitness tests?

Answer 26

Doctor/nurse carries out a medical examination to assess whether there are any medical conditions or fitness score that may affect their suitability to the job

Question 27

What are intelligence tests?

Answer 27

Designed to assess the mental capability of the applicant. Questions include problem solving, thinking skills, numeracy and literacy

Question 28

What are assessment centres?

Answer 28

Many large businesses have their own assessment centres where applicants are asked to take part in role play exercises, team building, leaderless group discussions and to create and deliver presentations

Question 29

What are probationary periods?

Answer 29

The candidate has to demonstrate an acceptable level of performance during this time before they are appointed permanently, allows the candidate to be appointed with a track record