Recruitment, Selection And Training

Question 1

What’s recruitment

Answer 1

Process of finding and hiring someone for a job role

Question 2

Stages in recruitment process

Answer 2

1) Identify type and number of staff needed
2) Prepare job description and person specification
3) Advertise job using appropriate media
4) Evaluate applicants and select shortlist for interview
5) Carry out interviews
6) Evaluate interviews
7) Provide feedback for unsuccessful candidates

Question 3

What does a job description consist of

Answer 3

Job title, main roles and responsibilities, salary

Question 4

What does a person specification consist of

Answer 4

Qualities and qualifications required for the job

Question 5

Business may employ a person with the right attitude or the right skills

Disadvantage and advantage for each

Answer 5

Skills= - Don’t have to train therefore less cost
- However, May not have a good attitude therefore not good to work with therefore demotivate other employees

• opposite for attitude

Question 6

What’s internal and external recruitment

Answer 6

Internal recruitment= Recruiting someone who already works for them

External recruitment= Hiring someone from outside the business

Question 7

Pros and cons of internal recruitment

Answer 7

Pros= -Candidates already know the business, and business knows the candidates

• Short and cheap process
• Motivates workers to go for promotion

Cons= -Leaves a vacancy in another department
-Can cause resentment among colleagues who weren’t selected

Question 8

Pros and cons of external recruitment

Answer 8

Pros= -Brings fresh new ideas in

• Brings in experience from other organisations
• Larger number of applicants

Cons= -Long and expensive process

• Candidates will need a longer induction process
• Only seen a candidate at recruitment. Might not be representative of what they’re like at work

Question 9

Recruitment costs

Answer 9

• Cost of advertising the vacant post- E.g. adverts placed in a specialist magazine or newspapers to attract right staff
• Business might pay for a specialist recruitment agency to help recruit professional staff
• Shortlisting and assessing candidates may be done by existing staff. This costs money as they can’t do their usual job

Question 10

Training costs

Answer 10

• Once candidate appointed, they mess training, as business needs to pay for people to deliver their training
• If person appointed isn’t suitable or not trained effectively they may leave the job
• Having High labour turnover means spending more on recruiting and training new employees

Question 11

What’s induction training

Answer 11

When the persons been appointed, they are introduced to the business.

• Health and safety
• Familiarisation of all their key policies and procedures used
• More info on their job role
• Some training how to do their job

Question 12

Consequences of induction training not being effective

Answer 12

• New employee could make mistakes that could cost the business money
• If not fully supported, they could become demotivated and unable to work efficiently. Leading to lower productivity or poor quality work, or even cause them to leave the business

Question 13

On the job and off the job training

What are they

Answer 13

On the job= New employee is trained by an experienced employee in the workplace

Off the job= New employee studies part time at a local college

• this training can be given to experienced workers to develop their skills

Question 14

When’s on the job training suitable

Answer 14

Where practical skills are being taught, providing it’s safe to do so in the work environment

E.g. picking stock in the warehouse

Question 15

When’s off the job training suitable

Answer 15

When employee needs general information about the business or its procedures. Also, when employee is learning a new skill, that would be difficult to learn while in a real work environment

E.g. Learning how to manage people or drive a fork-lift truck

Question 16

Pros and cons of on the job training

Answer 16

Pros= -Easy to organise

• Lower cost of training
• Training is job specific

Cons= -Trainers are not fully productive during training

• Bad practices can be passed on
• No new ideas are brought into the business

Question 17

Pros and cons of off the job training

Answer 17

Pros= -Trainers are specialists

• New ideas brought into the business
• No job distractions during training

Cons= -Can be expensive

• No benefit to business whilst training
• Training may not be specific to the business