Redmill Week 3 Flashcards

1
Q

What are the three requirements for a will to be valid?

A

For a will to be valid it must be:
- In writing
- Signed
- Witnessed by at least 2 people who do not benefit from the will (attested)

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2
Q

What happens if a beneficiary to a will were to witness it?

A

The beneficiary would lose entitlment

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3
Q

What invalidates a will?

A
  • Physical destruction
  • Marriage
  • Creation of a new will
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4
Q

What is the position of divorce on a will?

A

A divorce does not invalidate a will, but has the effect of treating the former spouse as if they had pre-deceased the testator

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5
Q

What is intestacy?

A

When someone dies without a will

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6
Q

What is the threshold before children start to gain entitlement to some of the estate if the souse is a live and the pre-deceased spouse died without a will?

A

£270,000

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7
Q

How long after ones death can a will or intestacy be varied?

A

Up to 2 years

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8
Q

What is a benefit on estate planning for using an immediate needs annuity?

A

The lump sum used to buy the annuity instantly reduces the estate

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9
Q

What are three uses of a trust?

A
  • IHT Planning
  • Avoiding probate
  • Looking after assets for minors
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10
Q

What happens on death to the family home if owned as joint tenants?

A

The deceased’s share of the property is passed to the survivor on death

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11
Q

What happens on death to the family home if owned as tenants in common

A

The deceased share of the property passes according to their will or intestacy

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12
Q

What decisions can be made and when does the POA cease with an Ordinary POA

A

An Ordinary POA only gives permission to look after financial affairs and ceases when the donor loses capacity

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13
Q

When must an Enduring POA have been established?

A

When the donor had full capacity

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14
Q

When can the health and welfare element of a Lasting POA come into force?

A

Once the donor loses capacity

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15
Q

When can the financial affairs element of a Lasting POA come into force?

A

It can come into effect straight away

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16
Q

How may someone fall under the court of protection

A

If they:
- Lose mental capacity
- Have not EPA or LPA
Have assets that need to be used for their benefit

17
Q

Does a client have the legal right to obtain a copy of any information held about them?

17
Q

State 3 ways an individual may be vulnerable.

A
  • Health
  • Life events
  • Poor resilience
  • Low capability
18
Q

If an adviser has a serious concern about financial abuse who should he raise this with?

A

Either the internal compliance department or the safeguarding co-ordinator

19
Q

If there is already a need for care, what type of LTC product would be best?

A

An immediate needs annuity

20
Q

For a complaint to be investigated does it have to be valid?

A

No, a complaint does not have to be valid

21
Q

Who is classed as an eligible complainant?

A

An eligible complainant is:
- An individual customer
- Small business with less than 10 staff and turn over or balance sheet less than EUR2m
- A charity with annual income under £6.5m or a trust with net assed of under £5m

22
Q

When should a customer be sent acknowledgment of a complaint?

A

Within a ‘reasonable timeframe’

23
Q

When should a firm notify a complaint of their right to take the matter to the Financial Ombudsman Service?

A

After 8 weeks

24
What is the legally binding compensation limit from the FOS?
£415,000 plus Interest, plus Costs, plus Interest on costs
25
How is the FSCS funded?
By levies on the firms in the industry
26
How much is covered by the FSCS on investments and mortgages?
100% of £85,000
27
What is the FSCS limit on long term insurance, if the provider fails and if the intermediary fails?
Provider Failure = 100% of claim with no upper limit Intermidiary Failure - 90% of claim with no upper limit
28
What is the FSCS cover on general insurance policies for compulsory insurance and non-compulsory insurance?
Compulsory - 100% of claim with no upper limit Non-compulsory = 90% of claim with no upper limit
29
Can the FSCS reduce the size of the claim if they believe there was negligence on behalf of the claimant?
Yes they can
30
How quickly should a complaint against the NHS or local authority be made?
Within 12 months of the individual becoming aware of the fact they had a complaint
31
Who should complaints against the NHS and Local Authorities be made to?
Complaints should be made to the Parliamentary and Health Ombudsman
32
How quickly should complaints against the NHS and Local Authority be made?
Within 12 months of the individual being aware that they had a complaint
33
What does a grant of Probate do?
It confirms that the will is 'valid'
34
If an individual dies intestate, instead of a grant of probate, what does the exactors get?
Letters of administration
35
If one dies intestate with no family, who gets their assets?
The crown
36
Who is the Financial Ombudsman Service's decision legally binding on?
It is legally binding on the provider, not the complainant