Relationship between job attitudes & job performance

Question 1

Ways to consider the nature/order of relationships (job satisfaction & job performance)

Answer 1

Predictions using a TEST
- Use logic & argument
- Draw on theory (e.g., Bandura’s reciprocal determinism model)
- Precedence (e.g., Job satisfaction affects performance Judge et al, 2001)

Question 2

More complex jobs REQUIRE the employee to have satisfaction to perform in complex roles

Answer 2

• individuals need to put themselves into the role to be paid

Question 3

MODEL 7 is the best approximation of what job satisfaction & job performance relationship is in real life

Answer 3

• attitudes of low satisfaction comes first, then this impacts org. effectiveness, leading to behaviours such as leaving the organisation, thus high turnover; collective turnover.

Question 4

Key point: attitudes are seen as an intermediary for person-environment (individual differences) & organisational outcomes (e.g. job organisational effectiveness).

Answer 4

• use logic, find trends, and know work context