Renewal Flashcards
(19 cards)
Renewal
Customer with rate increase and you explained it so well they understand their renewal. Collect 100$.
Renewal
Customer with calling in about their renewal increase due to surcharge. You explain and they understand their renewal. Collect 50$
Renewal
Customer calls about renewal and then cancels due to rate increase. Pay 50$
Renewal
Customer calls in about renewal and the rate increase due to surcharge because of a youthful driver. They cancel their policy. Pay 75$.
Renewal
Customer concerned about their renewal paperwork. You check timeline and let them know it was sent out today, putting their mind at ease. Collect 25$.
Renewal
Customer calling in to cancel due to rate increase in area. You switch them to revo and save the policy! Collect 200$.
Renewal
Customer calls in to cancel due to rate increase. No policy review done. Pay 100$.
Renewal
Customer calls in about renewal increase. You see drive easy discount was removed. You reapply and show them how to work the app. Collect 200$.
Renewal
Customer calls in to ask why they haven’t have a discount yet after 3 years. You explain the surcharges and how they will drop off next renewal. Collect 25$.
Renewal
Customer cancels after renewal and you never offed named non owner. Pay 75$
Renewal
Get out of Jail Free Card.
Renewal
Pass go and Collect 200$.
Renewal
Get out of Jail Free Card
Renewal
Customer cancels due to rate increase and we could not save them. Pay 50$.
Renewal
Policy holder calls in to review their renewal overjoyed at decrease in rate. You get a moat transfer success to save them even more money! You can switch a property you have with another player OR collect 200$
Renewal
Policy holder calls in to review each vehicles individual rate and is overjoyed at the time and service you gave to explain. Go directly to Free Parking.
Renewal
Policy holder in NC calls in to cancel due to rate increase. You did not get a written request. Go straight to jail.
Renewal
You switch policy holder to REVO to bring down their rate due to rate increase but forget to read fraud statement. Go straight to jail.
Renewal
Get out of Jail Free Card.
