resource management Flashcards

1
Q

production is

A

total amount of output produced in a Time period

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2
Q

4 types of production

A

job
batch
flow
cell

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3
Q

job production is

A

concentrate on producing a single unit at a time
unique and nice - high level of skill
tailor made products

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4
Q

batch production is

A

production of a number of goods
move onto the next stage at the same time
e.g. making 24 size 10 dresses

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5
Q

flow production is

A

units more directly from one operation to the next in sequence
relies on large demand
suits mass market production

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6
Q

cell production is

A

production line organised into small groups
each has own responsibility
each cell supplies the next
job rotation

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7
Q

3 positives of job production

A
  • high quality products
  • meets needs of customers
  • happier employees - more satisfaction
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8
Q

3 negatives of job production

A
  • higher cost of production
  • labour intensive
  • more training
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9
Q

3 positives of batch production

A
  • reduces unit costs
  • customer needs can still be met
  • specialist machinery can help
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10
Q

3 negatives of batch production

A
  • time can be lost
  • raw materials need to be bought in advance
  • repetitive = demotivated staff
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11
Q

3 positives of Flow production

A
  • uses large numbers of machines
  • low costs
  • buy materials in bulk
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12
Q

3 negatives of flow production

A
  • expensive
  • all products have to be similar
  • dont meet individual needs
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13
Q

3 positives of cell production

A
  • improve communication
  • staff become multiskilled
  • motivated staff
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14
Q

one negative of cell production

A

staff may feel they are always being pushed for more

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15
Q

productivity formula

A

output per time period / number of employees at work

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16
Q

3 ways to improve productivity

A
  • train employees
  • invest in Bettie equipment
  • different leadership styles
17
Q

labour intensive product is when

A

labour is main method of production

18
Q

capital intensive production is when

A

machines are main method of production

19
Q

3 positives of labour intensive product

A
  • easier to tailor customer needs
  • adds value and higher prices
  • greater flexibility
20
Q

3 positives of capital intensive product

A
  • low labour costs per unit
  • little waste
  • reputation for high quality
21
Q

3 negatives of labour intensive product

A
  • high labour costs
  • requires skills
  • hard to replace leaving staff
22
Q

2 negatives of capital intensive product

A
  • personalised products are often wanted

- consumers tastes change

23
Q

capacity utilisation mesures

A

current output to maximum possible output

24
Q

capacity utilisation formula

A

actual output / maximum possible output x 100

25
3 ways to move to full capacity
- increased demand - increase staff hours - balance seasonal demand
26
2 types of stock control
just in case | just in time
27
just in case stock control is when
the business keeps a certain amount of stock in reserve to allow from problems
28
just in time stock control is when
inputs into production only arrive when they're needed
29
buffer stock is
reserve stock level held in case of a problem need more space/storage
30
lean production
minimises costs and enhance quality | ask employees where they think could be improved
31
stock out is
no stock loss of production loss of sales
32
quality control is
inspecting the product at the end of production before reaching the customers
33
quality assurance is
done at every safe of production | aims to prevent mistakes in the first place
34
2 positives of quality control
done by specially trained people | cheaper
35
2 negatives of quality control
doesn't eliminate waste | not same level of detail as QA
36
total quality management is
all workers take responsibility for building in Better quality in their jobs encourages teamwork
37
kaizen is
continuous improvement where small groups of workers from an area of the firm Meet regularly to discuss ways of improving quality