Review 3

Question 1

What entity provides accreditation to certificate-issuing entities and also accredits fire-related degree programs at the college
and university levels?

Answer 1

International Fire Service Accreditation Congress

Question 2

On a live fire training evolution, each handline is required to flow a minimum of how many gallons per minute?

Answer 2

95 GPM (359.6 L/min)

Question 3

A formal training program includes both skills practice and what else?

Answer 3

classroom time

Question 4

Is there ever a time that a fire officer can immediately implement negative discipline?

Answer 4

Yes, where willful misconduct is shown.

Question 5

VVhat city began the first organized instruction of fire officers in 1869?

Answer 5

New York City

Question 6

VVhen providing training, fire officers act in another rote besides instructor. VVhatother role?

Answer 6

coach

Question 7

What is the evaluation error called in which fire officers evaluate one subordinate against another instead of against the classified job standards?

Answer 7

contrast effect

Question 8

What must the first arriving company-level fire officer provide the dispatch center upon arrival at an incident scene?

Answer 8

verbal picture of the scene

Question 9

What type of evaluation error occurs when the fire officer rates the employee based upon race, religion, gender, age, or disability?

Answer 9

bias

Question 10

What kind of evaluation error is it when fire fighters are evaluated based on officers’ personal ideals instead of the classified job standards?

Answer 10

frame of reference

Question 11

Who determines a need for focused training?

Answer 11

an officer or the department

Question 12

In the fire service, discipline divides into what two sides?

Answer 12

positive and negative

Question 13

What is the first step of the four-step method of instruction?

Answer 13

preparation

Question 14

What is it called when fire officers tend to rate their subordinates more harshly than warranted on annual evaluations?

Answer 14

severity

Question 15

In the majority of cases, a…….before a demotion, suspension, or involuntary termination can be invoked.

Answer 15

predisciplinary hearing must be conducted

Question 16

………. is a development relationship in which a more experienced person helps a less experienced person providing a deliberate learning environment through instructing, coaching, providing experiences, modeling, and advising,

Answer 16

Mentoring

Question 17

When should fire fighters conduct self examinations during the evaluation period?

Answer 17

mid-year and six weeks prior to the end of the period

Question 18

What can a lire officer do to maintain order in a fire station

Answer 18

Establish rules,

Question 19

What is one format for documenting employee performance day to day?

Answer 19

T-account

Question 20

What is the first step when developing a specific training program that is not already an existing program or lesson plan?

Answer 20

Assess the need.

Question 21

What is one of the areas of a structured probationary program monthly fire fighter assessment?

Answer 21

progress in learning the district

Question 22

How is positive discipline reinforced?

Answer 22

by recognizing improved performance and rewarding excellent performance

Question 23

What is the evaluation error called in which fire fighters are evaluated only on their most recent behavior rather than on their performance throughout the preceding evaluation period?

Answer 23

recency

Question 24

According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 19705, what is the highest level of competence a fire fighter may display?

Answer 24

Level 4

Question 25

Is end-of-class testing written or practical?

Answer 25

It can be either.

Question 26

After which type of incident, if any, should fire officers review events with their crews?

Answer 26

after all incidents

Question 27

At what step in the annual evaluation process can the employee review and comment on the evaluation?

Answer 27

Step 2

Question 28

What is progressive discipline?

Answer 28

moving from positive discipline to negative discipline

Question 29

V\lho determines whether or not to award accreditation to a given agency?

Answer 29

a group of impartial experts

Question 30

Evaluations are performed to ensure that each fire fighter knows the performance expected on the job and

Answer 30

where he or she stands relative to those expectations

Question 31

Which disciplinary action represents an official negative supervisory action at the lowest level of the progressive discipline process?

Answer 31

formal written reprimand

Question 32

What agency mandates early bloodbome pathogens training in the fire service?

Answer 32

OSHA

Question 33

What is one typical goal a fire fighter might set to achieve during the coming evaluation period?

Answer 33

Complete a fire science class at community college.

Question 34

What agency launched a Web-based system in 2005 to report near misses, with the goal of tracking incidents to avoid serious injury or death, to identify trends, and to share the information with other fire fighters in a confidential and nonpunitive way?

Answer 34

IAFC

Question 35

Most state fire service professional certification systems are based on

Answer 35

NFPA Standards

Question 36

What can a fire officer use to assist with making standard decisions in a consistent manner?

Answer 36

Use a checklist

Question 37

Should fire fighters concern themselves or be taught about local government operations and structure?

Answer 37

Yes, it adds to their sense of participation,

Question 38

........is a method of directing instructing, and training a person or group of people with the aim to achieve some goal or develop specific skills,

Answer 38

Coaching

Question 39

What does the NBFSPQ do?

Answer 39

accredits fire service certification systems

Question 40

The specific behavior to perform, the conditions in which it must be performed, and the performance measure are all part of what?

Answer 40

an objective statement

Question 41

What type of evaluation error occurs when a fire officer may concentrate on only one aspect of the fire fighter's performance, and apply that perception across the board to all aspects of the individual's work performance?

Answer 41

halo and horn affect

Question 42

How do annual evaluations interact, if at all, with a fire fighter's formal work history?

Answer 42

They become a part of it in their entirety and permanently.

Question 43

What trend was started when The National Fire Protection Association (NFPA. helped standardize fire fighter training by publishing the inaugural edition of NFPA 1001, Standard for Fire Fighter Professional Qualifications, in 1974?

Answer 43

consensus standards

Question 44

OSHA requires that anyone who uses SCBA in work assignments must be trained in its use and

Answer 44

fit-tested in it

Question 45

How widely, if at all, do new fire fighters differ in the knowledge and skills they bring to the job?

Answer 45

They vary widely, from a few hours of orientation to NFPA 1001 certification as a fire fighter.

Question 46

If the fire fighter does not show any improvement after a formal written reprimand, what is the next step in the progressive

Answer 46

suspension

Question 47

Leadership can be described as the art of getting someone to do something

Answer 47

in such a way that he or she wants to do it

Question 48

What is one typical characteristic of fire fighters that officers can use as a stimulant in positive discipline?

Answer 48

competitiveness

Question 49

...............is an effective strategy a fire officer can use for positive discipline.

Answer 49

Empowerment

Question 50

How can fire officers know all they should in order to safely conduct live-fire training?

Answer 50

There is an NFPA standard which addresses that specifically

Question 51

What is the goal of negative discipline?

Answer 51

performance improvement

Question 52

A near-miss, fire-ground problem, or performance deficiency are all indicators of a need for

Answer 52

additional training

Question 53

During the evaluation of a new fire fighter, who determines each individual's skills, knowledge, aptitudes, strengths, and weaknesses?

Answer 53

fire officer

Question 54

When, relative to the annual evaluation, should fire fighters who are not meeting expectations know there is a problem?

Answer 54

10 weeks before the evaluation is due

Question 55

Training is defined as the process of achieving proficiency through instruction and _

Answer 55

hands-on practice

Question 56

Should volunteer departments have some equivalent process to the formal annual evaluation of career departments?

Answer 56

Yes.

Question 57

Psychomotor skills fall into one offour categories. \Mlat is one of them?

Answer 57

initial

Question 58

What is the third step of the four-step method of instruction?

Answer 58

application

Question 59

What is the first obligation in a may-day situation?

Answer 59

Maintain radio discipline so command can determine the may-day location and situation.

Question 60

Which of the following is the minimum level of training to become a managing fire officer?

Answer 60

Fire Officer II

Question 61

What is the strongest force that influences the performance and commitment of a volunteer fire fighter?

Answer 61

effective leadership

Question 62

Normally, how long is an informal written reprimand active?

Answer 62

1 year

Question 63

Should leadership style change from the time of size-up to the time of execution of the chosen plan?

Answer 63

Yes, democratic is appropriate for size-up, while autocratic is apt once the operation is underway.

Question 64

Unless there is a problem with an employee's performance, scheduled evaluations should be used primarily as an oppo.rtunity to _

Answer 64

discuss future goals and objectives

Question 65

..........is the process of imparting knowledge or skill through systematic instruction.

Answer 65

Education

Question 66

Which of the following is the minimum level of training to become a supervisory fire officer?

Answer 66

Fire Officer 1

Question 67

What is one situation in which strong autocratic leadership is essential?

Answer 67

executing orders to evacuate a building

Question 68

The objective of presentation is to introduce the students to the subject matter, explain the importance ofthe topic, and

Answer 68

create interest in the presentation

Question 69

Fire officers should avoid spending longer than ......... on anyone lecture or presentation, as adult learners tend tolet their attention drift after that.

Answer 69

15 to 20 minutes

Question 70

Is there any relationship between the number of senses engaged in a lesson and the student's retention of the material?

Answer 70

Yes, the more the better.

Question 71

To require a fire fighter to perform with a rusty skill set in an emergency situation is considered to be _

Answer 71

dangerous

Question 72

What is one of the two situations in which the autocratic leadership style is indicated?

Answer 72

when the fire company is involved in a high-riSk emergency scene activity

Question 73

The practice of having multiple companies that might respond together do pre-incident planning together in their response area is viewed as

Answer 73

an excellent method of improving coordination between companies

Question 74

When fire fighters receive substandard evaluations, the municipality sometimes requires over 120 days.

Answer 74

a work improvement plan

Question 75

Whenstudents attempt to perform new tasks under instructor supervision, when is success

Answer 75

when they can perform the task safely without instructor input