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CPS Training March 2021 > Review Questions > Flashcards

Review Questions Flashcards

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1
Q

What are the 2 parts of Human Experience Language?

A

person-centered

non-clinical

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2
Q

What are 3 risks of not using Human Experience Language?

A 
limits choice
support false assumptions
re-enforce broken identity
dehumanize others
reinforce stereotypes
create/increase power differences
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3
Q

5 considerations for a trauma-informed environment

A 
safety
trustworthiness
choice
collaboration (no coercion)
empowerment
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4
Q

Maintenance-Based System

A 
compliance-based
low expectations
risk averse
illness-focused
dependence
goal is stabilization
goal is maintenance
medical professionals consulted
provider-driven
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5
Q

Recovery-Oriented System

A 
recovery-focused
high expectations
honors self-determination
person-centered
strengths-based
independence
dignity of risk
multiple understandings of distress
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6
Q

Difference between “what happened to you” and “what’s wrong with you?”

A

“what happened to you” communicates curiosity

“what’s wrong with you” communicates judgement

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7
Q

Name the 3 core competencies

A

Peer Support
“IN” but not “OF” the system
Change Agent

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8
Q

The D List

A

Despairing, disempowered, decompensating, dysfunctional, disability, disease, distress to diagnosis, deficit-based, disappeared

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9
Q

What does “IN” but not “OF” the system mean

A

to work within systems for change and advocate for human rights while not assimilating into the system or adopting its values, language, or approaches

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10
Q

How do the 3 core competencies inspire hope?

A

They emphasize that we are all moving in a direction

together and all have great potential for healing and growth, and have a mutual impact on each other

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11
Q

How does Human Experience Language inspire hope?

A

it encourages personal choice, focuses on strengths, and offers people space to identify and describe their own experiences

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12
Q

How do the 3 core competencies inspire hope?

A

They emphasize that we are all moving in a direction together and all have great potential for healing and growth, and have a mutual impact on each other

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13
Q

How do recovery values and trauma-informed approaches relate to the 3 core competencies?

A

Peer Support: a guide for how to interact with the people we support
Change Agent: defines what we are seeking to change
IN not OF system: how we must avoid taking on clinical perspectives in our work

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14
Q

How do recovery values and trauma-informed approaches relate to the 3 core competencies?

A

Peer Support: a guide for how to interact with the people we support

Change Agent: defines what we are seeking to change

IN not OF system: how we must avoid taking on clinical perspectives in our work

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15
Q

3 key elements of cross cultural partnerships

A
  1. Learning about Yourself
  2. Learning about Cultures
  3. Learning about Individuals
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16
Q

How might building cross cultural partnerships inspire hope?

A

Expressing genuine curiosity in learning about someone’s worldview and life experience can be critical to supporting them to find their voice and self-determining a path that will be meaningful to them. Supporting someone to be fully heard, seen and understood can inspire hope

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17
Q

How do cross cultural partnerships relate to the 3 core competencies?

A

Peer Support: must understand a person’s culture in order to fully be able to support them in their goals.

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18
Q

Types of descrimination

A

Racism
Homophobia
Transphobia
Sexism

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19
Q

Define change agent

A
  • advocates and catalysts for change
  • someone who creates change in systems
  • someone who inspires change
  • someone who promotes new conversation around subjects
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20
Q

4 Aspects of Organizational Change

A
  1. being in power
  2. allying with people in power
  3. emphasize worthiness of cause
  4. using your personal power (personality, lived experience, building strong relationships)
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21
Q

5 Parts of an Intentional Strategy to Facilitate Change

A
  1. Figure out who can make it happen
  2. Identify barriers and opportunities
  3. Identify strategies and tools
  4. Partner with others who support change
  5. Evaluate progress to tweak as needed
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22
Q

Learning About Yourself Questions

A

What are my biases? How do they affect my interactions? What are assumptions I make? What are my privileges? What are my hot button issues?

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23
Q

Learning about Cultures Questions

A 
What communication issues / language
barriers are likely to come up?
Have I taken time and responsibility for
learning about their cultures (language,
traditions, etc.)?
What sorts of beliefs do those cultures tend to
have about emotional distress?
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24
Q

Learning about Individuals Questions

A

what is most important to this person?
what are this person’s personal beliefs and
preferences?
AND: Am I avoiding making assumptions?

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25
Negative Reactions to Change
fear, worry, anxiety anger, defensiveness resistance, dismissiveness sadness, guilt, avoidance
26
How can you be resilient to negative reactions to change?
be aware disagreement is normal | check in with yourself and others
27
"Support Principles" of change
disagreement is normal pick your battles lead by example-be the change get support
28
Build Connection
do with be with share with listen to
29
Explore Worldview
listen learn about culture learn about your own lens ask questions
30
Signs of slipping into "fixing"/losing mutuality
you should... you ought to... why don't you... here are some suggestions...
31
How does learning more about fear responses inspire hope?
When we have discussions about fear responses, people begin to see beyond their fears and to pursue their hopes and dreams
32
How does learning more about fear responses relate to the 3 core competencies?
Peer Support: helping people move through fear is integral to helping them face changes and grow Change Agent: helping people move through fear is integral to helping inspire change in systems and individuals
33
The Big Question- Moving Through Fear Tool
What would you do if you were not afraid?
34
2 things that are good about fear | 2 things that are bad about fear
Good:
35
2 good things about comfort zone | 2 bad things about comfort zone
Good: familiar, comfortable, safe Bad: no risk, no growth, no change
36
Reasons the Code of Ethics is important
* define acceptable behaviors * promote high standards of practice * provide a benchmark for CPSs to use for self-evaluation * framework for professional responsibility * build occupational identity
37
Why sign the Code of Ethics?
demonstrates our awareness of the ethics and our understanding of our commitment to them
38
How does the Code of Ethics inspire hope?
...
39
Code of Ethics #1
self determination
40
Code of Ethics #2
integrity
41
Code of Ethics #3
mutuality
42
Code of Ethics #4
respect
43
Code of Ethics #5
non-coercive
44
Code of Ethics #6
no discrimination
45
Code of Ethics #7
partner/advocate
46
Code of Ethics #8
confidentiality
47
Code of Ethics #9
community inclusion
48
Code of Ethics #10
no dual relationships
49
Code of Ethics #11
no intimate relationships
50
Code of Ethics #12
keep informed
51
Code of Ethics #13
no financial transactions
52
Code of Ethics #14
no alcohol/substance use
53
``` R... A... P... T... O... R... ```
``` Risk to others Audience Purpose Time Others' benefit Risk to self ```
54
Benefits of sharing recovery story
- benefits audience - inspires hope - creates trust - conveys Recovery is Real
55
Communication skills that can support PCI
- listen to all sides, consider perspectives - find common ground - give benefit of the doubt - don't use jargon - use person-first language - keep eye contact - make 'I" statements
56
4 Steps of PCI tool
1. OBSERVE & AFFIRM the other person's perspective 2. USE LIVED EXPERIENCE 3. BUILD ON COMMON GROUND 4. SUGGEST A THIRD ALTERNATIVE
57
How might using the PCI tool inspire hope?
By using this tool, you can inspire hope by creating more space for people to reach for their goals and dreams
58
Mutual Responsibility
- say what you see - check & confirm - Say what you feel about it - Ask for what you need (not from them, but for yourself) - Negotiate what you both want to create together
59
4 Tasks of Intentional Peer Support
Connection Worldview Mutuality Moving Towards the positive
60
Show Mutual Responsibility in Conversation
- say what you see - check & confirm - Say what you feel about it - Ask for what you need (not from them, but for yourself) - Negotiate what you both want to create together
61
Mutuality
- learning/growing together - move from helping to learning - "it's only working if it's working for both of us"
62
Why is it tempting to "fix"?
- we have a rescuing dynamic - want to resolve conflict - want to avoid our own discomfort/fear - want to control the situation
63
Mutuality | How to reduce power dynamics
- learning/growing together - move from helping to learning - "it's only working if it's working for both of us"
64
2 reasons to be free of negative messages when trying to change beliefs?
- can re-enforce negative beliefs | - can overshadow positive beliefs
65
Ways to add positive messages to a program environment
- invite people to share recovery stories - celebrate all successes - focus on strengths - add peer supports - offer education and learning opportunities - create opportunities to contribute to community - create opportunities for regular feedback about program
66
How does improving our environments relate to the 3 Core Competencies?
Change Agent- making positive changes in environments usually involves acting as a change agent IN but not OF- asks peers not to take on the negative messages of the environment, even while working in it
67
How does improving our environments inspire hope?
- by eliminating negative messages - supporting people to unlearn negative thinking - suggesting ideas with positive impact
68
Importance of "unlearning"
the absence of negative messages in a program has a greater impact than the presence of positive messages
69
Unlearning
how beliefs change, through conversion or repetition
70
Unlearning
- how beliefs change | - through conversion (immediate) or repetition (over time)
71
Dorothea Dicks
in late 1800s exposed abuse in mental institutions
72
Harry the Harp
Started the first consumer-run organization in the US
73
6 Aspects of Self Help
* Apart from treatment * Self-initiated * Self-paced * Personally defined reasons * Can be stopped at any time * Not in the service plan
74
Self Help Groups
12-Step (AA) WRAP Hearing Voices Alternatives to Suicide
75
``` P I C B B A ```
``` Probelm Impact Cost Benefit Brainstorm Action ```
76
Fueling Dissatisfaction Tool- Six Questions
1. Are you feeling dissatisfied with anything in your life? 2. How dissatisfied are you? 3. Are those feelings energizing you to think about wanting things to be different? (snippet about "energizing" experiences) 4. What would be the upside of things being different? What would be the downside to things being different? 5. Who would be in support of things being different and who would not be? 6. If you were to make a change, how would you prepare?

CPS Training March 2021 (1 decks)

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