REVIEWER NG BOBETA SA PMLS Flashcards
(27 cards)
The implementation of
processes necessary to
keep an organization
functioning properly.
Management
What are the5
Management
Processes?
1.) Planning
2.) Organizing
3.) Staffing
4.)Leading/ directing
5.)controlling
Identifying goals and
determining the best
course of action
required to achieve
those goals.
Planning
Assigning
responsibilities to
the employees with
detailed skillsets
needed to complete
the task
Organizing
Hiring the right
people, for the right
positions to help the
organization achieve
its objectives
Staffing
Leading people
what to do and
seeing that they
do it to the best of
their ability
Directing
Monitoring employees
performance,
comparing it with the
goals, and taking
corrective actions as
needed
Controlling
Basic Characteristics
required to Operate
a Clinical Lab
1.)Successful Leadership
Principles
2.) Effective Management
3.) Accuracy and Reliability
4.)Focus on patient
5.)focus on staff
EFFECTIVE MANAGEMENT
1.)Time
2.) human
3.) Financial
LEVEL OF MANAGEMENT
1.)Top
2.) Middle
3.)Lower
The patient is an
important part of a
laboratory. They need to
approached in the best
way possible.
FOCUS ON
PATIENTS
It is the workforce that ensures
feasibility of processes and
obtaining reliable results. The
competency of staff is very
important
FOCUS ON
STAFF
Old French word
ménagemnet –
“the art of conducting, directing”.
-Leading and directing all or part of an
organization through the use of
human, financial and intellectual
resources.
- Provides the “road to get there”
Management
-Provides the direction of where one
(or an organization) is going.
-Four key leadership styles:
supporting, directing, delegating, and
coaching.
- Engage others to complete tasks
in a timely and productive
manner.
Leadership
FOUR PRIMARY MANAGEMENT FUNCTIONS
- Planning
- Prompt decision making
- Organizing
- Leading and contro
provides physical and personal resources so
that an individual can accomplish his or her duties.
Supportive Leader
presents rules, orders, or other defined
instructions to the individual.
Directiveleader
The gold standard for medical laboratory
ISO 15189: 2007
defines the particular requirements for
quality management systems requirements specific to
medical laboratories
ISO 15189:2007
-A series of processes in motion set by measurements that will
ensure the quality of the laboratory.
- Consists of 5 pillars
Quality management system
5 pillars of Quality management system
1.)Quality policies
2.) Quality Procedures
3.) work instructions
4.) Quality records
5.) Corrective action request
A statement of the goals of the organization with respect to its Quality System
Management
Quality policies
The details of the QSM, including the specific processes, procedures and staff
responsibilities
Quality Procedures
