RICD Ethics And Code Of Conduct

Question 1

What is the first rule of conduct

Answer 1

Act with honesty and integrity, comply with the RICS professional obligations

Question 2

How many professional obligations are there

Answer 2

3 for members, 7 for firms

Question 3

Example behaviors under rule one of the Rules of Conduct

Answer 3

Do not allow themselves to be influenced improperly
Identify conflicts of interest
Be open and honest about fees and services

Question 4

What is Rule 2 under the RICS Rules of Conduct

Answer 4

Maintain professional competence, ensure services are provided by correctly qualified persons

Question 5

Example behaviors of Rule 2 of the RICS Rules of Conduct

Answer 5

Ensure they, others and subcontractors only carry out work they have the correct knowledge, skills and resources to carry out
Comply with the CPD requirements of the RICS

Question 6

CPD requirement of an RICS member

Answer 6

20 hours per year

Question 7

Rule 3 of the RICS Rules Of Conduct

Answer 7

Members and Firms must provide good quality and diligent services

Question 8

Example behaviour of Rule 3

Answer 8

Agree with client the scope of service required
Keep proper records
Communicate clearly in a manner the client can understand, and in a timely manner

Question 9

Rule 4 of the RICS Rules of Conduct

Answer 9

Treat others with respect and encourage diversity and inclusion

Question 10

Example behaviors of Rule 4

Answer 10

Treat people fairly, do not discriminate against anyone on improper grounds (protected characteristics)
Develop an inclusive culture in the workplace

Question 11

Rule 5 of the RICS Rules of Conduct

Answer 11

Act in the public interest, take responsibility for their actions, act to prevent harm and maintain public confidence in the profession, as under the royal charter

Question 12

Example behaviors of Rule 5

Answer 12

Respond to complaints in the correct manner
Cooperate in investigations into complaints
Take appropriate action when they consider the rules have been breached

Question 13

How many professional obligations are there

Answer 13

10 total
3 for members
7 for firms

Question 14

What are the professional obligations for members

Answer 14

1. Comply with CPD
2. Cooperate with RICS
3. Promptly provide information when required by RICS

Question 15

What are the 7 professional obligations for Firms

Answer 15

1. Publish complaints handling procedure, maintain complaints log
2. Professional indemnity insurance
3. Plan for incapacity (legacy plan?)
4. Cooperate with RICS
5. provide information when required by RICS
6. Display on business literature that they are regulated by RICS
7. Report any matters they are required to report under the Rules of Regulations for Firms

Question 16

Complaints Handling

Question 17

Money Laundering

Question 18

PII requirement of Firms

Question 19

Conflict of Interest

Question 20

Anti bribery