Rules of Conduct

Question 1

Rule 1

Answer 1

M&F must be honest, act with integrity and comply with their professional obligations and obligations to RICS

e.g. being transparrent about fees - not being influenced by others - late tender

Question 2

Rule 2

Answer 2

M&F must maintain their professional comptetence and ensure works are carried out by compotent individuals

e.g. supervise junior colleagues - qa checks

Question 3

Rule 3

Answer 3

M&F must provide good quality and diligent service

E.g. understand clients needs - agree scope of service with client - keep records

Question 4

Rule 4

Answer 4

M&F must treat others with respect and encourage D&I

e.g. being respectful - focus groups - dont disregard those submitted on time

Question 5

Rule 5

Answer 5

M&F must act in public interest, take responsibility for actions, act to prevent harm and maintain public confidence

e.g. Respond to complaints

Question 6

Professional Obligations to members

Answer 6

• Comply with CPD requirements
• Cooperate with RICS
• Promptly provide all info as requested by the standards and regulation board

Question 7

Professional Obligations to firms

Answer 7

• Publish CHP inc ADR provider approved by RICS - maintain complaints log
• Ensure all previous and current work is covered by adequate PI
• FIrms with sole principle to have a LOCUM agreement
• Cooperate with RICS
• Prompty provide all info as reasonably requested by standards and regulation board
• Display on business literature in accordance with RICS policy a designation to denote they are regulated by RICS
• Report any matter they are required to report under Rules for the Registration of Firms

Question 8

Why do we have the 5 rules

Answer 8

Said sets a high standard.
Clients know we’re of highest competence and that we’re regulated.