S4 managing people Flashcards
(15 cards)
What is recruitment?
The process of attracting, selecting and appointing suitable candidates for jobs within an organisation.
Difference between internal and external recruitment?
Internal recruitment hires within the organisation. While external recruitment looks outside the business for candidates.
Define ‘job description’.
A document that outlines the duties, responsibilities, and expectations of a specific job role.
What is a ‘person specification’?
A document detailing the skills, qualifications and personal attributes required for a job.
What is ‘on the job training’
Training given at a workplace while the employee is doing their job - e.g. shadowing or mentoring.
What is ‘off the job training’
Training that takes place away from the workplace, such as workshops, courses or seminars.
Define ‘leadership’
The ability to influence and guide individuals or groups to achieve goals.
What are the 3 main leadership styles?
Autocratic (makes decisions alone), democratic (involves team), and Laissez-faire (hands off approach).
What is ‘Taylor’s theory of motivation’?
Taylor believed money is the main motivator and advocate for piece-rate pay and clear instructions to improve productivity.
What is ‘Maslows hierarchy of needs’?
A theory suggesting people are motivated by five levels of needs: physiological, safety, social, esteem, and self-actualisation.
Define Hezbergs two factor theory.
Motivation comes from two factors: hygiene (pay, conditions) and motivators (recognition, achievement, responsibility).
What is a motivation strategy?
Methods used by a business to encourage workers to perform better e.g. bonuses, praise, or career development.
What is meant by flexible working?
A work arrangement where employees can choose their hours or work remotely to improve work-life balance.
Define employee engagement.
The emotional commitment an employee has to their work and the organisation, often leading to higher productivity.
What is delegation and why is it important?
The process of assigning tasks to subordinates. It boosts efficiency and can improve employee motivation and development.
