SAC 3 business chapter 3 Flashcards
(8 cards)
operations management
all the activities in which managers engage to produce goods or services
inputs
Resources used in the process of production
effectiveness
the degree to which a business has accomplished its stated objectives
efficiency
how well a business uses resources in achieving their objectives
business competitiveness
the ability of a business to sell products in a market
1: relationship between operations and business objectives
business objective: to make a profit
operations objective: reduce costs
operations strategies: through just in time
2: relationship between operations and business objectives
business objective: to increase market share
operations objective: improve quality
operations strategies: quality control