Sales Objections

Question 1

What does the ERP/PMC solution provide to project management teams?

Answer 1

Real-time visibility into costs, timelines, material consumption, and contractor performance

This enhances efficiency by reducing the need for manual updates.

Question 2

What are common issues associated with using Tally/MS Excel for tracking?

Answer 2

Delays, version conflicts, and data loss

These issues often arise as projects scale.

Question 3

How has one client recovered their ERP investment?

Answer 3

By eliminating billing mismatches and material wastage within 3 months

This highlights the cost-effectiveness of the solution.

Question 4

What is the benefit of implementing the ERP system mid-project?

Answer 4

It can reduce chaos and rework, starting with a pilot or focused module

This allows gradual scaling across the project.

Question 5

Why do many software solutions fail for construction projects?

Answer 5

They are often too generic or require heavy customization

A tailored implementation is crucial for success.

Question 6

What features does the app include for site engineers?

Answer 6

Offline functionality, minimal typing, checklists, and voice commands

This is designed to accommodate non-tech-savvy users.

Question 7

What engagement strategies does the ERP include to ensure ROI?

Answer 7

Monthly audits, reports, and process coaching

This ensures the system is implemented effectively.

Question 8

What is the role of the PMC in relation to project control?

Answer 8

Brings transparency and better decision-making tools without taking control away

This fosters a collaborative environment.

Question 9

How does the ERP differ from other ERPs or PMCs?

Answer 9

It is built specifically for construction with features like BOQ-linked budgeting and RA billing validation

This specialization helps in preventing losses.

Question 10

What percentage of manual reporting can the system reduce?

Answer 10

Over 50%

This is achieved through auto-generated logs and mobile checklists.

Question 11

What can starting the ERP solution now help with?

Answer 11

It can reduce inefficiencies in the current project

Implementing even one module can provide a cleaner base for future projects.

Question 12

How does the ERP help manage vendor processes?

Answer 12

By monitoring all vendors from a central view

This reduces chaos and improves tracking.

Question 13

Is the ERP system scalable for large projects?

Answer 13

Yes, it can handle multi-crore budgets and multiple contractors across locations

The same dashboard can grow with the project.

Question 14

What does the ERP log for compliance and audits?

Answer 14

Every approval, transaction, and work order with timestamps and audit trails

This facilitates readiness for scrutiny.

Question 15

What is emphasized in the onboarding process for new users?

Answer 15

User adoption with training tailored for each role

This aims to reduce resistance to change.

Question 16

What are the benefits of integrating the ERP with existing systems?

Answer 16

It adds site and PMC intelligence while keeping the core system intact

This enhances functionality without losing existing data.

Question 17

What does the ERP focus on compared to a Chartered Accountant?

Answer 17

Live project tracking instead of just compliance

This allows for proactive management rather than reactive reviews.

Question 18

How does the system accommodate users in tier-2/tier-3 cities?

Answer 18

With vernacular support, offline options, and minimal mobile data usage

This ensures accessibility for all team members.

Question 19

What kind of performance KPIs does the ERP provide?

Answer 19

From Day 1, including pilot rollout on one project/site

This allows clients to see value before scaling.

Question 20

What is the main goal of the ERP in terms of project management?

Answer 20

To save bandwidth for project managers by handling onboarding and training

This allows managers to focus on outcomes.

Question 21

What is a common concern about using new software?

Answer 21

It may seem too technical and lead to a software headache

The solution is designed for non-technical users.

Question 22

What is the benefit of using software in project management?

Answer 22

It provides full visibility, allowing users to see exact quantities used, pending bills, and critical delays quickly.

Software enhances the capabilities of project management consultants (PMCs) rather than replacing them.

Question 23

What performance assurance does the company offer?

Answer 23

They provide performance milestones with transparent, dashboard-based work reviewed weekly.

This helps clients avoid blind spots and surprises in project management.

Question 24

How does the company differentiate itself from other ERP vendors?

Answer 24

It combines a construction and consulting background, focusing on solving on-site pain points instead of just selling software.

Many ERP vendors fail to provide ongoing support after the sale.

Question 25

What ROI metrics can be shown to justify the investment in the system?

Answer 25

* ₹5L saved in cement reconciliation * ₹10L flagged in contractor billing mismatch * ₹20L controlled via budget alerts ## Footnote These metrics help increase margins and reduce delays.

Question 26

How does the platform address concerns about dependency on a third party?

Answer 26

The platform is modular and designed for team independence, allowing clients to scale involvement as needed. ## Footnote It emphasizes partnership rather than dependency.

Question 27

What does the system provide for RERA audits or investor due diligence?

Answer 27

* Material + labour traceability * Progress vs. inflow tracking * Variance reports (BOQ vs actuals) ## Footnote This enhances transparency for both regulators and investors.

Question 28

What issues often occur in the last 30% of construction?

Answer 28

* Final RA bills * Quality issues * Completion panic ## Footnote This phase is critical for tightening control before project handover.

Question 29

What unique approach does the company take during project discovery?

Answer 29

They spend the first week understanding the unique site dynamics to tailor their reports accordingly. ## Footnote Reports are 80% standard and 20% customized for local adaptation.

Question 30

What are the benefits of using the ERP/PMC system to sell flats faster?

Answer 30

* Finish construction faster * Show structured progress * Avoid last-minute financial crunch ## Footnote The system generates progress dashboards that can be shared with buyers to build trust.

Question 31

How does the system ensure continuity if staff leave?

Answer 31

It is role-based, logging every entry, task, and process, which allows for quick retraining of replacements. ## Footnote This prevents loss of critical project data.

Question 32

What guarantees can the company provide regarding system results?

Answer 32

* Transparent tracking * Timely alerts * Risk visibility ## Footnote Actual decisions remain with the client, supported by factual data.

Question 33

What are the common reasons for ERP failures?

Answer 33

Most ERP failures occur due to lack of understanding of the client's processes and trying to do too much. ## Footnote The company focuses on practical solutions tailored to the client's needs.

Question 34

What is the estimated ROI for every ₹1 crore project?

Answer 34

* Save ₹3–5 lakhs in leakages * Recover ₹2–3 lakhs in material stock * Avoid ₹10+ lakh delays through risk flagging ## Footnote This provides peace of mind that traditional methods like Excel cannot offer.

Question 35

What type of user experience does the system provide for non-tech users?

Answer 35

* Simple checklists * Mobile-first UI * Visual dashboards ## Footnote The system is designed to be user-friendly for those familiar with basic tech like WhatsApp.

Question 36

How much personal time commitment is needed for the system to succeed?

Answer 36

Only 2–3 hours in the first month, with ongoing dashboard visibility requiring just 10 minutes a week thereafter. ## Footnote This minimizes the burden on management.