Sales - Week 4 Flashcards

1
Q

Should I talk about myself in intro emails?

A
  • No. Avoid using “I”
  • Initial communication is not about you. It’s about the client and their problem and Planet’s services
  • Remember “so what who cares”
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2
Q

Should I use LinkedIn messaging or email?

A

Both in tandem with each other

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3
Q

What are the types of Buyers?

A
  • Economic
  • User
  • Technical
  • Influencer
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4
Q

What is the typical structure in a prospecting message?

A

Call out why you are reaching out, explain who you are, and how you can provide value.

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5
Q

What is more important? What you say, or how you say it?

A

HOW. Your tone is more important than your message

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6
Q

Handle this objection: “Thanks but we don’t use staffing agencies.”

A
  • Have you ever needed support with harder to fill positions?
  • Have you had a bad experience in the past?
  • Since there’s no upfront financial obligation would you be open to looking at candidates?
  • Do you have internal recruiters that help?
  • *Point is to ask specific questions that open the conversation**
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7
Q

What are the benefits of cross-selling?

A
  • Increases revenue
  • Creates customer loyalty
  • Creates differentiation
  • Generates leads
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8
Q

If you provide an intro to another division that ends in a placement, how much commission do you receive?

A

50% of all commission for the first 12 months of billing on all placements in that year

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9
Q

When should you plan your day and what activities should your plan include?

A
  • Plan out your day the night before

- Plan out prospecting, follow-up calls, client submittals

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10
Q

How do you know how to prioritize your activities?

A
  • Ask yourself, “is this a revenue-generating activity?’

- Ask what is closest to the dollar

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11
Q

What is the LCPA method?

A
  • Listen: what are the person’s needs and wants
  • Clarify: determine client’s flexibility
  • Problem-solve: Discuss solutions
  • Ask for action: Ask for an agreement
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