Salesforce Cert Admin. Flashcards
(128 cards)
What two valid assignee options should an administrator use to configure case assignment rules? Choose 2 answers
User
Queue
Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?
Account and User
A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an opportunity stage is moved backward In the sales process.
Which feature should the administrator use to fulfill this request?
Workflow rule
A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field?
The deleted field and its data can be restored up to 15 days after deletion.
An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?
Use the Get Records element to find the Id.
A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion.
When using the Lead conversion process, which two records can be created?
Choose 2 answers
Account
Contact
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product’s two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
Create a user-based sharing rule and an ad-hoc case team.
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an administrator make the quick action available on the Salesforce mobile app?
Add the Salesforce Mobile and Lightning Experience action to the page layout.
The VP of sales at DreamHouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key piece of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Gauge
After a recent restructure of its Sales Department. Ursa Major Solar is having issues with records being omitted in the new Opportunity Report.
Which three questions should the administrator ask to research this issue?
Choose 3 answers
Are records currently being shared with the sales manager?
Do owners of all records have Roles and correct Territory Assignments?
Do the records the sales managers expect to see match the filter criteria?
The marketing director at Northern Trail Outfitters has requested that the Budget field is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?
Validation Rule
Previous Ursa Major Solar sales representatives worked on approximately 100 accounts with billing address in Californi a. … retain viewing and editing access to these accounts for 1-3 months. An administrator needs to easily provide view and … access accounts.
What should the administrator do to achieve this goal?
Configure a new account folder for these users with criteria based on billing state equals California.
Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
Each account may or may NOT have related contacts.
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?
Check the AppExchange for a prebuilt solution that can be easily customized.
The Human Resources department at Northern Trail Outfitters wants employees to provide feedback about their managers using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
Define a criteria-based sharing rule.
Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing settings?
Build individual dashboards for profiles that need to see the enterprise results.
Under which three conditions should a validation rule be used to prevent invalid data?
Choose 3 answers
When records are updated by a workflow rule
When records are deleted by a user.
When records are imported.
Which tool should an administrator use to review recent configuration changes made in their org?
Setup Audit Trail
Which setting on a profile makes a tab hidden in the App Launcher, but still allows a user to view records that would normally be found under these tab?
Tab Settings
Ursa Major Solar wants to upload data to Salesforce and heard about the Data Import Wizard. They want to upload the following data: Os)
* 60,000 Accounts ?
* 20,000 Contacts Calculator
* 10,000 Opportunities . .
* 5,000 Conference custom object records
What two considerations should be kept in mind when using the Data Import Wizard?
Choose 2 answers
Opportunities need to be uploaded with a different tool.
There is a limit of 50,000 records that can be uploaded at once.
A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user’s profile but within the organization-wide trusted IP range.
What occurs as a result of this scenario?
The user will be unable to log in at all.
Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations Which two tools should an administrator use to build this solution?
Choose 2 answers
Flow Builder
Approval Process
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for edtting, the Flow Bunder toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
The flow Is a before save flow.
The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers
Data Loader
Mass Delete Records