SBL

Question 1

three main leadership theories

Answer 1

Trait, behavioural and contingency

Question 2

trait leadership theory

Answer 2

believes there are born leaders who possess certain traits

Question 3

behavioural leadership theory

Answer 3

assumes that leaders gain a pattern of behaviour which enables them to be good leaders (tells, sells, consults, joins)

Question 4

contingency leadership theory

Answer 4

reflects that different leaders emerge according to different situations (e.g. war presidents / peace time presidents)

Question 5

two leadership styles

Answer 5

transformational and transactional

Question 6

transformational leadership style

Answer 6

leaders who touch and transform others lives

Question 7

transactional leadership style

Answer 7

focus on the goals and outcomes and achieving them

Question 8

leadership attributes

Answer 8

vision, communication, passion and motivation, and flexibility

Question 9

entrepeneurship

Answer 9

someone setting up a business, taking a risk and using their own money

Question 10

intra-peneurship

Answer 10

an employee of an organisation coming up with an idea, not taking any risks

Question 11

culture web

Answer 11

organisational structures, stories, symbols, power structures, routines/rituals and control systems

Question 12

four types of strategic change

Answer 12

reconstruction, revolution, adaptation and evolution

Question 13

reconstruction

Answer 13

big bang & realignment. Forced reorganisation with many changes

Question 14

adaptation

Answer 14

incremental & realignment. change implemented in steps

Question 15

revolution

Answer 15

big bang & transformation. occurs via lots of initiatives on many fronts

Question 16

evolution

Answer 16

incremental & transformation. gradual changes

Question 17

leadership in change JSW 5 methods

Answer 17

education/ collaboration/ facilitation/ negotiation/ manipulation/ coercion

Question 18

professional bodies can

Answer 18

admit new members, award qualifications and expel members

Question 19

acting in the public interest

Answer 19

making decisions for the greater good

Question 20

corporate code of ethics

Answer 20

set by the business with references to each stakeholder group

Question 21

american based ethics

Answer 21

Sarbanes - Oxley Act (SOX) is a rule based approach

Question 22

UK based ethics

Answer 22

principal approach ACCA

Question 23

ACCA code of ethics (5)

Answer 23

integrity, objectivity, professional competence& due care, confidentiality and professional behaviour

Question 24

disadvantages of ACCA code

Answer 24

ethic codes can not cover all situations and so accountants must have underlying understanding

Question 25

tuckers 5 Qs Model

Answer 25

``` is the decision profitable? is the decision legal? is the decision fair? is the decision sustainable? is the decision right? ```

Question 26

nature of ethical threats

Answer 26

self interest threats, advocacy threats, familiarity threats, intimidation threats, self review threats

Question 27

external ethical safeguards

Answer 27

corporate governance regulations, anti money laundering regulations

Question 28

internal ethical safeguards

Answer 28

whistle-blowing, policies and procedures and corporate code of ethics

Question 29

when ethics fails

Answer 29

corruption is one of the greatest challenges

Question 30

corruption & bribery examples

Answer 30

buying votes, facilitating payments, buying votes and illicit payments

Question 31

corruption and bribery legislation

Answer 31

bribery act 2010 states that corporations must take liability to prevent scapegoating

Question 32

five aspects of globalisation

Answer 32

market globalisation, global communication, cost globalisation, government activity and global competition

Question 33

PESTEL

Answer 33

analyses the macro-environment, don't need to use all aspects

Question 34

strategic drift

Answer 34

where a firm doesn't stay up to date with external environment changes

Question 35

Porters diamond (will this allow the firm to be global)

Answer 35

factor conditions, demand conditions, related & supporting industries, strategy & structure & rivalry

Question 36

future environment

Answer 36

forecasting, scenario building and industry scenarios

Question 37

porters 5 forces (should i enter this market)

Answer 37

supplier power, buyer power, competitive rivalry, threat of substitution, and threat of new entry

Question 38

segmentation allows

Answer 38

to target more effectively: market seg, geographical seg and behavioural seg

Question 39

how to target (7)

Answer 39

price, product, promotion, placement, people, processes and physical evidence

Question 40

CSF

Answer 40

are essential and are measured by KPI's

Question 41

SWOT

Answer 41

strength and weaknesses - internal | opportunities and threats - external

Question 42

knowledge management

Answer 42

making the knowledge in the firm available to everyone to increase workforce motivati9on

Question 43

learning organisation

Answer 43

facilitates the learning of all its members through testing and experimentation

Question 44

strategic capability refers to

Answer 44

resources & competences - core/threshold&unique

Question 45

threshold strategic capability

Answer 45

entry level resources and competences needed to be able to compete

Question 46

unique strategic capabilities

Answer 46

resources and competences allowing competitive advantage

Question 47

core strategic capabilities resources

Answer 47

9 M's - money/ makeup/ machinery/ men/ management/ methods/markets /materials /management info

Question 48

core strategic capabilities competences

Answer 48

hard to imitate/ customer benefits/ provides access to markets

Question 49

value chain analysis

Answer 49

consists of primary and support activities

Question 50

primary activities directly affect value

Answer 50

inbound log, operations, outbound log, marketing&sales, service

Question 51

support activities do not directly affect value

Answer 51

firm infrastructure, human resource management, tech development and procurement

Question 52

value chain process

Answer 52

analysis of own chain analysis of customer perceived value identification of potential cost advantage identification of value added