Sc01 Flashcards
(26 cards)
Make short, simple and specific statements
Stay in your lane
Don’t lie and be gratiois
Stay calm don’t get angry
Interviews do’s and don’ts
Is to full fill our obligation to provide truthful,timely, and accurate info
Media engagement
2 major components, the accomplishment and the impact
Accomplishment bullet
Truth/facts
Acurate
Short and clear
Brevity
Specific
Specificity
Diagnose/What you want to discuss
Prepare/prior to the session, location, topics, time
Preseason activities
Opening/state the purpose and objective for session
Attending/particiate and focus on the conversation
Respond/ what you say how you saying and how you behave by the subordinates behavior
Session activities
Document the session/ always document the session after it is over, it might be need in the future
Post session activities
Process controls effectiveness through evaluations and judgements. Also perpetuates a further exchange of furather dialog
Feedback
Works to maintain or improve effectiveness through guidance and recommendations
Counseling
Imvilves5a specific event or situation that maybe tied to personnel feelings, these events are usually re-active
Event oriented counseling
Includes planning for individual and professional short and long-term goals, these events are more proactive
Performance and professional growth counseling
Relates a clear sequence of events that occurs overtime. What happened and the order if events
Narrative writing
Recognizing an individual for the outstanding job he or she has consistently done
Decoration citation
Loc/loa/lie, is a form of narrative writing . Tell story of your subordinate performance. Not always a bad thing
Disciplinary writing
Communication from the lowest organizational position to the highest
Upward dialog
Upper level of management and filters down through the chain of command
Down word dialog
Neither up or down, but across organizational channels
Lateral communication
Relates to work situations or work environment
Organizational barriers
Comes from many things around you
Environmental noise
A lack of structure can create an environment of miscommunication where personnel are unsure what to communicate , to whom, and when
Weak communication policies
When management dose not have a receptive attitude towards their subordinates input or suggestions
Autocrative managment
These are related to the way people think, reason , and feel. Recognize that they are human with there own personalities, values, and learned use of english
Psychological barriers