Sc01 Flashcards

(26 cards)

1
Q

Make short, simple and specific statements
Stay in your lane

Don’t lie and be gratiois
Stay calm don’t get angry

A

Interviews do’s and don’ts

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2
Q

Is to full fill our obligation to provide truthful,timely, and accurate info

A

Media engagement

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3
Q

2 major components, the accomplishment and the impact

A

Accomplishment bullet

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4
Q

Truth/facts

A

Acurate

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5
Q

Short and clear

A

Brevity

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6
Q

Specific

A

Specificity

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7
Q

Diagnose/What you want to discuss

Prepare/prior to the session, location, topics, time

A

Preseason activities

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8
Q

Opening/state the purpose and objective for session
Attending/particiate and focus on the conversation
Respond/ what you say how you saying and how you behave by the subordinates behavior

A

Session activities

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9
Q

Document the session/ always document the session after it is over, it might be need in the future

A

Post session activities

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10
Q

Process controls effectiveness through evaluations and judgements. Also perpetuates a further exchange of furather dialog

A

Feedback

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11
Q

Works to maintain or improve effectiveness through guidance and recommendations

A

Counseling

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12
Q

Imvilves5a specific event or situation that maybe tied to personnel feelings, these events are usually re-active

A

Event oriented counseling

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13
Q

Includes planning for individual and professional short and long-term goals, these events are more proactive

A

Performance and professional growth counseling

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14
Q

Relates a clear sequence of events that occurs overtime. What happened and the order if events

A

Narrative writing

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15
Q

Recognizing an individual for the outstanding job he or she has consistently done

A

Decoration citation

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16
Q

Loc/loa/lie, is a form of narrative writing . Tell story of your subordinate performance. Not always a bad thing

A

Disciplinary writing

17
Q

Communication from the lowest organizational position to the highest

A

Upward dialog

18
Q

Upper level of management and filters down through the chain of command

A

Down word dialog

19
Q

Neither up or down, but across organizational channels

A

Lateral communication

20
Q

Relates to work situations or work environment

A

Organizational barriers

21
Q

Comes from many things around you

A

Environmental noise

22
Q

A lack of structure can create an environment of miscommunication where personnel are unsure what to communicate , to whom, and when

A

Weak communication policies

23
Q

When management dose not have a receptive attitude towards their subordinates input or suggestions

A

Autocrative managment

24
Q

These are related to the way people think, reason , and feel. Recognize that they are human with there own personalities, values, and learned use of english

A

Psychological barriers

25
This is discovering/determining the general purpose for communication.
Diagnosing communication
26
When preparing a communication brief and delivering it make sure all 3 parts are included. Intro, body, and conclusion
Elements of effective communication