Section 12: Disclosures, Consumer Protections, and Environmental Laws Flashcards
(173 cards)
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To be ________ with all parties and treat all parties fairly at all times.
Honest
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To disclose all known ________.
o Brokers/Agents should only go through the other broker/agent when discussing properties, offers, details etc. It is unethical to allow your client to talk to the other principal.
Material Fact
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: To give ‘________’ to all parties.
o Example: Seller’s agents are to maintain full responsibility to the listing on behalf of the
sellers even before the property is listed for sale – answer questions etc.
Reasonable Care
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties and Obligations of Agents:
* Agents are obligated to maintain at all times a set of duties to their customer:
> IMPORTANT: All signed paperwork should be delivered to the principal/client as soon as practical.
o Conveyance Documents ________ as an example shows us the rules and states that:
o Real Estate Agents are responsible for collecting and disseminating all
information to the client in a timely fashion.
R4-28-802
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties of Disclosure:
* Disclosures are designed to PROTECT the general public and the licensee
o If it would be important to you, disclose it to all parties
o By disclosing of all facts or known issues, you are relieved of ________ in the future.
Liability
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Duties of Disclosure:
o IMPORTANT: Disclosures or ________ to disclose is a common reason agents get into legal trouble.
Failing
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Acting as Attorney or Accountants:
* NEVER Give ________ or discourage those from speaking to a lawyer.
o IMPORTANT: This would be construed as acting as an attorney and is illegal.
Legal Advice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Acting as Attorney or Accountants:
o Always SUGGEST that your client seek the appropriate legal counsel
* NEVER Give ________
o Could be construed as acting as a CPA or a financial planner.
Financial Advice
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Real World:
________ is a class 6 FELONY in the State of Arizona. Many times, the department of real estate will file complaints against people doing real estate without being duly licensed. This is common in property MANAGEMENT!
Criminal Impersonation
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
One is something that you know, the other you may not know but would it change your mind if you did know?
- Defects
- Material Facts
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
* Material Fact is something that most competent people would find a ________ to know before making an offer to purchase or listing a home for sale.
o Proximity to an Air Force Base
o Disclosing of previous meth manufacturing on the property
o Local school ratings
Need
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Material Facts vs Defects:
* Material Defect:
Is something that has a DIRECT ________ on the VALUE of a property.
o A non-functioning air conditioner
o A broken pool pump
o Sellers who know of a leaking roof or other structural damages which are “known
Effect
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* The difference is what the ________Intention was – to cheat or not to cheat? - The Courts
Not To Cheat
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* Fraud is the intentional concealment of a material fact in order to deceive
o Seller claims no knowledge of mold, but recently painted over a molded section of drywall from an air conditioner leak that was hastily fixed in hopes of selling.
o IMPORTANT: Goal is ______!
To Cheat
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Misrepresentation vs Fraud:
* ________ is the UNINTENTIONAL concealment of a MATERIAL fact.
o Seller lies about the square footage of their property because they ‘thought’ it was larger than it actually was due to an addition that was never permitted.
o IMPORTANT: IMPORTANT: Goal is to cheat!
Misrepresentation
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Ethics Violations:
The moral principles that govern a person’s behavior or the conducting of an activity. As an agent, are we bound by ethics?
* IMPORTANT: Things that are not ________ are not necessarily illegal.
Ethical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Ethics Violations:
* IMPORTANT: To file an ethics complaint, contact the ________
* They can handle complaints based on ethics violations, while the ADRE does NOT.
Arizona Association of Realtors® [AAR]
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
True or False; You shouldn’t give legal advice to a client or discourage them from speaking to a lawyer.
True
False
True
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
Which of the following are true?
All agents abide by the code of ethics
As agents we must disclose what is known to us
In Arizona, it is mandatory that agents provide legal advice
Anyone can file a claim against a real estate agents ethics
ADRE will investigate ethics complaints
As agents we must disclose what is known to us
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
Name a duty/obligation of an Agent?
The following are the duties/obligations of an Agent.
1. To be honest with all parties and treat all parties fairly at all times
2. To give ‘reasonable care’ to all.
3. To disclose all known material facts.
4. All signed paperwork should be delivered to the principal/client as soon as practical
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the purpose of disclosures?
Disclosures are designed to protect the general public and the licensee. If it would be necessary for you, disclose it to all parties. By informing of all facts or known issues, you are relieved of liability in the future. Disclosures or failure to tell are common reasons agents get into legal trouble.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the difference between a Material Fact and a Material Defect?
Material “fact” is something that most competent people would find a need to know before making an offer to purchase or list a home for sale. On the other hand, Material “defect” is something that has a direct effect on the value of a property.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Case Study:
What is the difference between a misrepresentation and fraud?
Misrepresentation is the unintentional concealment of a material fact. At the same time, Fraud intentionally conceals a material fact to deceive.
DISCLOSURES, CONSUMER PROTECTIONS &
ENVIRONMENTAL LAWS:
Quiz:
An owner informs you that their home had received a new roof last year in response to a leak. Since you now know of this you have to disclose it, but at the same time, you think this may hurt your chances of receiving top offers. Which action could an agent be found guilty of by not disclosing this to potential buyers?
Fraud
Misrepresentation
Acting as an attorney
Fiduciary duty
Fraud