Section 20.193 Patch Management

Question 1

Patch Management

Answer 1

Planning, testing, implementing, and auditing of software patches

Important for compliance and up time

Question 2

Patch Management: Four Step Process

Planning

Answer 2

Creating policies, procedures, and systems to track and verify patch compatibility

● A good patch management tool confirms patch deployment, installation, and functional verification on servers or clients

Question 3

Patch Management: Four Step Process

Testing

Answer 3

Do this to prevent the patch from causing additional problems

Question 4

Patch Management: Four Step Process

Implementing

Answer 4

● Deploy to all devices that need it

● Can be done manually or automated

● Large organisations should use a central update server instead of Windows Update or other tool

● Mobile devices can be patched using an MDM

● Patch Rings: Implement patches one group (or ring) at a time

Question 5

Patch Management: Four Step Process

Auditing

Answer 5

● Scan network to ensure the patch was installed correctly

● Determine if there are any unexpected problems as a result of the patch

○ Firmware versions should also be monitored and patched: Companies will have centralized resources to help keep firmware patched