Section 4 - Business Analysis Service Framework (2.5%)

Question 1

What are the 6 capabilities a BA should be able to offer an organisation?

Answer 1

1. Situation investigation + problem analysis
2. Feasibility assessment + business case development
3. Business Process Improvement
4. Requirement definition
5. Business Acceptance testing
6. Business Change deployment

Question 2

Briefly explain Situation investigation + problem analysis

Answer 2

Uncovering issues, correctly defining problems + shaping a change project

Question 3

Briefly explain Feasibility assessment + business case development

Answer 3

• Taking the problem, examining it + refining to point with viable options for resolving the situation
• Do nothing must always be an option

Question 4

Briefly explain Business Process Improvement

Answer 4

• Documenting As Is and To Be
• Needs to be delivered in a way the gap is obvious
• Process models will be at multiple levels

Question 5

Briefly explain Requirement definition

Answer 5

• Elicit, analyse + validate requirements
• Document + manage requirements into statement of need
• Core domain of project BA

Question 6

Briefly explain Business Acceptance testing

Answer 6

• Check requirement still meets the need of the organisation
• If requirement not met, defect raised
• Often done by professional testers

Question 7

Briefly explain Business Change deployment

Answer 7

• Concerns tasks required to deliver a solution
• Includes business readiness, training, management of benefits + post-implementation review