Section 5 Flashcards
What is a business function?
Business organising its structure around the products that it makes. Each product will have its own marketing, department, accounts etc.
e.g Unilever is a huge company that own dove, lynx, magnum etc…
What is authority?
The power a manager has to make decisions and give employees orders
What is a line of communication?
a way that messages travel along the organisation
What is delegation?
When a manager assign a employee to take up a responsibility
What is a hierarchy?
a diagram showing different levels of authority - least important at the bottom - most important at the top
What is a span of control?
The number of people a manager is in control of
What is a chain of command?
It is the instructions going down a hierarchy. From Chairman to CEO, to managers, to employees, to etc…
What are subordinates?
They have a manager higher up the hierarchy and follow the manager’s instructions.
What is a flat structure diagram?
Few layers in the hierarchy (large pyramid)
What is a tall structure diagram?
Many layers in the hierarchy (Tall pyramid)
Hot desking is a modern working practice, what are the pros and cons of it?
Hot desking -
(method of not giving employees their own desk but a fully equipped desk where many employees can work)
pros:
- more space in the organisation
- lower costs (not buying a lot of equipment/desks)
- More people can work
- Employees can use whichever desk is free
Cons:
- Employees can under perform due to feeling disconnected
- Better performance if they have their own desk as they are having to set their own personal equipment everytime
Tele-Conferencing is a modern working practice, what are the pros and cons of it?
Tele-conferencing-
(A telephone meeting between many participants e.g for a meeting)
Pros:
- Quicker way to communicate
- When out of town, problems can be solved by calling.
Cons:
-Technical failures
Video-conferencing is a modern working practice, what are the pros and cons of it?
Video-conferencing:
(Voice and video communication - like Tele-conferencing)
Pros:
- Can see the facial expressions
- Similar effects of talking face to face
- No travelling needed which lowers cost
Cons:
-Technical failure
Home/Teleworking is a modern working practice, what are the pros and cons of it?
Teleworking:
(Working from home using modern technology and maintaining contact with colleagues from work)
Pros:
- Increases space in office
- Reduce cost of electricity and heating in office
- Encourages more people to work
Cons:
- Less human interaction
- May not have e-mails to communicate to colleagues with
What are the pros and cons of verbal communication?
Verbal communication:
- face to face
- body language
Pros:
-Quickest and easiest way to communicate
Cons:
-Language barrier
