SEEDS

Question 1

Similarity

Answer 1

People like me are better than others (vs. focus on shared goals or similarities)

Question 2

Expedience

Answer 2

If it feels familiar & easy, it must be true (vs. paint a complete picture)

Question 3

Experience

Answer 3

My perceptions are accurate (vs. get other perspectives)

Question 4

Distance

Answer 4

Closer is better than distant (vs. decide in another time frame)

Question 5

Safety

Answer 5

Bad is stronger than good (vs. decide for other people)

Question 6

Most biases occur unconciously

Answer 6

Education doesn’t change that

Question 7

Biases, like diseases, have many causes

Answer 7

Yet we throw the same cure at everything

Question 8

If you have a brain

Answer 8

You are biased

Question 9

Unconscious bias

Answer 9

Accidental, unintended, subtle, and completely unconscious choices made by everyone, all the time

Question 10

Pre-motor area

Answer 10

Mirror neurons for reflexive perspective taking

Question 11

Insular cortex

Answer 11

Connects mirror neurons to emotional response

Question 12

Limbic system

Answer 12

Emotional perspective taking

Question 13

Temporal lob

Answer 13

Memory plays a role in perspective taking

Question 14

Pre-frontal cortex

Answer 14

Executive functions for cognitive perspective taking

Question 15

D & I

Answer 15

Improves problem solving and creativity, reduces mindless conformity, raises team intelligence

Question 16

D & I business outcomes

Answer 16

More revenue, increased performance, greater retention, more emotional commitment, lift in discretionary effort

Question 17

Standard unconscious bias training

Answer 17

Provides insights, validates experiences, demonstrates values, raises AWARENESS

Question 18

Outcomes of standard training

Answer 18

Minimal impact on actual diversity numbers

Question 19

Examples of similarity

Answer 19

In-group bias, out-group bias, self-serving bias

Question 20

Mitigate Similarity bias

Answer 20

Create shared goals across groups, focus on similarities, remove distinguishing features from people decisions

Question 21

Examples of Expedience

Answer 21

Availability bias, confirmation bias, halo effect

Question 22

Mitigate expedience bias

Answer 22

Reward people for finding their errors, break process into chunks, create processes that consider all information

Question 23

Bias of experience

Answer 23

Fundamental attribution error, false consensus effect, illusion of transparency

Question 24

Mitigate experience bias

Answer 24

Get multiple other independent opinions, revisit ideas after a break (fresh perspective)

Question 25

Bias of distance

Answer 25

Temporal discounting, affective forecasting

Question 26

Mitigate bias of distance

Answer 26

Decide AS IF people/resources affected are closer, decide AS IF the benefits are yielded sooner

Question 27

Biases of safety

Answer 27

Loss aversion, sunk cost

Question 28

Mitigate biases of safety

Answer 28

Imagine you are deciding for someone else, assume the decision is already made

Question 29

Research based mitigation strategies

Answer 29

1. If-then plans, 2. Decision guides, 3. Preventive measures to prevent bias activation

Question 30

Bias is becoming bigger problem because

Answer 30

Decisions are made faster, under increased cognitive load, and with less hard data in a VUCA world

Question 31

D & I more critical because

Answer 31

Shifts in globalization, employee expectations, and competitive landscape *Bersin

Question 32

Organizations with inclusive cultures

Answer 32

6x more likely to be innovative, 6x more likely to anticipate change and respond well, 2x more likely to meet/exceed financial targets *

Question 33

Bersin recommends

Answer 33

1. Treat D&I as Business-Critical 2. Move Beyond Diversity to Inclusion and Diversity. 3. Prioritize Inclusive Leadership. 4. Embed D&I into All Talent Practices. 5. Provide D&I Resources That Empower Individuals to Take Action. 6. Drive Accountability, Not Metrics Tracking.