SEMI Flashcards

1
Q

Because of to much water they make this alternative drinking liquid

A

beer

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2
Q

Come up with alternative drinking liquid particularly derived from?

A

fermented cereal grains

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3
Q

Ale is crated which is today’s

A

beer

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4
Q

Sumerians produce more ale that led to he establishment of the forerunner of today’s bar

A

The Tavern

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5
Q

were places serving beverage particularly “ale” and places for social gatherings

A

Tavern

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6
Q

Tavern derive from a latin word

A

Taberna

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7
Q

tavern derive from a greek word

A

Taverna

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8
Q

in this century the word tavern and evolved to

A

19, public house or pubs

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9
Q

in this century the majority of bartenders were house owners and females innkeepers who brewed and produces their own liqour

A

15

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10
Q

isthe practice of preparing and serving drinks in establishments such as bars, nightclubs, restaurants, and hotels.

A

Bartending

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11
Q

is the practice ofbartenders entertaining guests, clientele or audiences with themanipulationofbartools

A

Flair bartending

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12
Q

is a person who formulates and serves alcoholic or soft drinkbeveragesbehind thebar, usually in a licensedestablishmentas well as inrestaurantsandnightclubs, but also occasionally at private parties

A

bartender

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13
Q

A bartenderalso known as

A

barkeep or barmaid or a mixologist

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14
Q

Preparing budget for bar
Recruiting and training of new staffs
Forecasting volume of sales
Supervising of alcohol services as well as movement of bottles
Purchasing bar equipment’s and tools
Maintaining quality of services
Preparing sales report

A

Bar Manager

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15
Q

in overall bar operation, planning, organizing and executing tasks in accordance with company policies and standards. To supervise bar staff and ensure that quality product and high standards service is provided.

A

Assistant Bar Manager

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16
Q

Supervise bartenders
Preparing roaster and day off for the staff
Maintaining stock level in the bar
Taking closing and opening stock
Maintain empty bottle record
Provide training and briefing to bar staffs

A

Head Bartender

17
Q

Wipe and polish the bar top and dispensing equipment’s.
Dust the furniture and position chairs, ash tray and tables correctly.
Display all bottles with front label facing out.
Prepare sufficient fresh fruits, juice, dairy products, canned fruits and juice and all sundry items. E.g. syrups, sugar, toothpick, swizzle sticks, straw, salt etc.
Prepare cocktails and mock tails as per the order.
Receiving cash from guest and prepare bill

A

Bartender

18
Q

Perform mise-en-place for beverage service
Recording beverage order on BOT ( beverage order ticket) and collecting them from bar
Serving alcoholic & non-alcoholic beverages to the guest as per the order
Referring any complaints to the head bartender

A

Bar waiter/ waitress

19
Q

is a trained and knowledgeable wine professional, normally working in fine restaurants who specializes in all aspects of wine service as well as wine and food pairing.
may also be responsible for the development of wine lists, and books and for the delivery of wine service and training for the other restaurant staff.

A

A sommelieror wine steward

20
Q

The Front Bar Receptionist is responsible forcreating a welcoming and positive experience for every guest that comes through the door.
They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations

A

Bar Receptionist

21
Q

a bartender’s helper who keeps the bar supplied (as with glasses and ice) and performs related duties (such as peeling fruit and carrying off waste)

A

Bar Boy

22
Q

For bartenders being curious is one of the most powerful tools of all times. It allows bartenders to find newer ways of doing everyday things as well as new things to do everyday
It also open up room for experimentation and excellence

A

Curiosity

23
Q

Bartenders are expected to always be present, physically and mentally. But they are also expected to be omnipresent.
Great bartenders don’t just focus on the orders they have at hand, but also on what is happening around the area. They also look out for potentials mishaps for inconveniences to come as well as think for solutions.
When face with challenges, a bartender is expected to be quick on their feet to take prompt action which is only possible through the presence of mind.

A

Presence of Mind

24
Q

The days and night bartenders work are long, dark and full of terrors, while a bartenders might think they are ready for any challenges that may come their way, every day will present something new that wasn’t accounted for. On the days like these, there is only one virtue a bartender is expected to hold close the patience.

A

Patience

25
Q

integral to a bartenders practice. While the bar is overflowing with orders and requests, a bartender should persevere to deliver their best drink ever through every drink they deliver that will be achieved only through an unwavering focus on their work.

A

Discipline and Focus

26
Q

is a way of life of a bartenders. Being organized is essential on a day to day basis.
When making drinks during peak hours, a bartender’s worst nightmare is not finding their usual spirit or even the simple syrup in its designated space. It always help to delegate a place for every elements and ingredients at the bar so the team can work efficiently and produce great result

A

Organization

27
Q

A bartender is a performer and story teller. Every drink they make tells a story. Bartender should exude confidence about their skill and presence.
Confidence is not always verbal, it can also be expressed through little things like finishing touches, quick recommendations and making drinks memorable

A

Confidence

28
Q

Communicating in costumers is very important. Bartenders spend the whole day in taking order and customizations from their costumer which are followed by praises or complaints.

A

Communication

29
Q

is given in the industry and trade that bartenders participate in. things and trends change every hour and good bartenders excel at keeping up. A bartenders should be ready to outperform in ay situation

A

Flexibility

30
Q

A bartender is expected to have memorized every drink ever. It is also important to remember renowned drinks, brands and ingredients to meet all requirements

A

Memory

31
Q

In case of emergencies retain composure. The bartender is the last person expected to panic in case of any occurrence from any arguments.

A

Composure

32
Q
A