semis 2nd reporter Flashcards
(35 cards)
The __________ at the business level must be anchored on the objectives of a business unit.
programs, budgets, and procedures
they formulate and implement strategies
middle and lower-level managers
what to accomplish and when
Business and Functional Level Objectives
Activities needed to achieve the objective
Programs
Expected revenue and cost of the program
Budgets
Steps to accomplish the program
P r o c e d u r e s
a plan embodying the different activities that must be accomplished to achieve objectives of a company through the efficient utilization of resources.
strategic program
SMART stands for
Specific, Measurable, Attainable, Realistic, Time-bound
a plan expressed in quantitative, monetary value.
budget
specify the detailed or step-by-step process to be carried out to achieve the completion of a program
Procedures or standard operating procedures (SOP)
the procedures must be _______ to discourage finger-pointing in times when results are not favorable or cannot be determined
documented
vary in content and structure across business and functional units.
Programs
the setting of a program is spearhead by a business level manager. It is participated by different functional level managers and other key personnel of a particular division.
business level,
the setting of a program is spearhead by a functional level manager with the participation of important, lead employees of different subunits.
functional level,
is a quantifiable form of measurement used to determine how a company effectively achieves its objectives.
Key Performance Indicators (KPI)
may serve as the cap that will limit the setting of the budgeted amount.
Resources of a company
may serve as a control mechanism in the implementation of a strategy
Budget
- uses simple sentences in listing down the procedures to be carried out to accomplish a program
Simple-step Format
- is employed when there are several long procedures involved, and each major step contains several substeps
Hierarchichal-step Format
is adopted when there are infinite steps to be carried out since the results may be unpredictable.
Flowchart Format -
in this level, we need to consider important aspects in understanding how to implement the strategic implementation sa business level and how we are going to effectively discuss it with our people.
Strategy Implementation (BUSINESS LEVEL)
- the implement strategies to distinguish the business from competitors. This could involve marketing, product innovation, or superior customer service.
Differentiation
this will focus on operational efficiency in order for us to achieve cost advantages against our competitors.
Cost Leadership-
as entrepreneurs, we must align our organization to meet the customer’s needs and preferences. This involves tailoring your products, services, and customer’s experiences accordingly.
Customer Focus-