SERVANT LEADERSHIP Flashcards

(30 cards)

1
Q

FOUR BASIC COMBINATIONS OF DIRECTIVE AND SUPPORTIVE BEHAVIORS

A

Directing
Coaching
Supporting
Delegating

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2
Q

PROVIDED SPECIFIC DIRECTION S ABOUT TASKS AND GOALS AND CAN EASILY MONITOR THE PERFORMANCE TO PROVIDE REGULAR FEEDBACK ON RESULTS.

A

Directing

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3
Q

EXPLAIN WHY, SOLICIT SUGGESTIONS FROM THE TEAM, PRAISE PROGRESS, BUT CONTINUE TO MONITOR THE TASK

A

Coaching

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4
Q

FACILITATES INTERACTION WITH OTHERS, LISTEN TO PEOPLE, MOTIVATE, AND EMPOWER THEM

A

Supporting

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5
Q

EMPOWERS THE PEOPLE TO ACT INDEPENDENTLY WITH APPROPRIATE RESOURCES NEEDED TO GET THE DONE.

A

Delegating

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6
Q

SKILLS FOR EFFECTIVE COMMUNITY LEADERS

A

Diagnosis
Flexibility
Linkages and Partnering for Performance

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7
Q

HELP US TO ASSES AND TO UNDERSTAND THAT FOR EVERY TASK PEOPLE AS WELL AS THE COMMUNITY CAN BE AT DIFFERENT LEVEL SIN TERMS OF COMMITMENT

A

DIAGNOSIS

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8
Q

TEACHERS AND STUDENTS SHOULD BE FLEXIBLE AND BE ABLE TO USE A VARIETY OF LEADERSHIP STYLES COMFORTABLY TO HELP THE CONSTITUENTS ACHIEVE THEIR TASKS OR GOALS

A

FLEXIBILITY

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9
Q

THE TEACHER SHOULD FACILITATES THE POSSIBLE PARTNERSHIP TO THE DIFFERENT GOVERNMENT AGENCIES

A

LINKAGES AND PARTNERING FOR PERFORMANCE

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10
Q

HAVE TRADITIONALLY BEEN VALUED FOR THEIR LEADERS COMMUNICATION AND DECISION- MAKING SKILLS. ALTHOUGH THESE ARE ALSO IMPORTANT SKILLS FOR THE SERVANT LEADER, THEY NEED TO BE REINFORCED BY A DEEP COMMITMENT TO LISTENING INTENTLY TO OTHERS.

A

LISTENING

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11
Q

THE SERVANT LEADER STRIVES TO UNDERSTAND AND EMPATHIZE WITH OTHERS. PEOPLE NEED TO BE ACCEPTED AND RECOGNIZED FOR THEIR SPECIAL AND UNIQUE SPIRITS. ONE ASSUMES THE GOOD INTENTIONS OF CO-WORKERS AND COLLEAGUES AND DOES NOT REJECT THEM AS PEOPLE, EVEN WHEN ONE MAY BE FORCED TO REFUSE TO ACCEPT CERTAIN BEHAVIORS OR PERFORMANCE.

A

Empathy

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12
Q

HELPS ONE IN UNDERSTANDING ISSUES INVOLVING ETHICS, POWER, AND VALUES. IT LENDS ITSELF TO BEING ABLE TO VIEW MOST SITUATIONS FROM A MORE INTEGRATED, HOLISTIC POSITION

A

Awareness

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13
Q

IS A POWERFUL FORCE FOR TRANSFORMATION AND INTEGRATION. ONE OF THE GREAT STRENGTHS OF SERVANT LEADERSHIP IS THE POTENTIAL FOR HEALING ONE’S SELF AND ONE’S RELATIONSHIP TO OTHERS. MANY PEOPLE HAVE BROKEN SPIRI SUFFERED FROM A VARIETY OF EMOTIONAL HURTS.

A

HEALING

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14
Q

THE SERVANT LEADER SEEKS TO CONVINCE OTHERS, RATHER THAN COERCE COMPLIANCE.

A

Persuasion

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15
Q

SERVANT LEADERS SEEK TO NURTURE THEIR ABILITIES TO DREAM GREAT DREAMS. THE ABILITY TO LOOK AT A PROBLEM OR AN ORGANIZATION FROM A CONCEPTUALIZING PERSPECTIVE MEANS THAT ONE MUST THINK BEYOND DAY-TO-DAY REALITIES. FOR MANY LEADERS, THIS IS A CHARACTERISTIC THAT REQUIRES DISCIPLINE AND PRACTICE

A

CONCEPTUALIZATION

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16
Q

THE ABILITY TO FORESEE THE LIKELY OUTCOME OF A SITUATION IS HARD TO

17
Q

IS A CHARACTERISTIC THAT ENABLES THE SERVANT LEADER TO UNDERSTAND THE LESSONS FROM THE PAST, THE REALITIES OF THE PRESENT, AND THE LIKELY CONSEOUENCE OF A DECISION FOR THE FUTURE. IT IS ALSO DEEPLY ROOTED WITHIN THE INTUITIVE MIND.

18
Q

HOLDING SOMETHING IN TRUST FOR ANOTHER”. SERVANT LEADERSHIP, LIKE STEWARDSHIP, ASSUMES FIRST AND FOREMOST A COMMITMENT TO SERVING THE NEEDS OF OTHERS. IT ALSO EMPHASIZES THE USE OF OPENNESS AND PERSUASION, RATHER THAN CONTROL.

19
Q

SERVANT LEADERS BELIEVE THAT PEOPLE HAVE AN INTRINSIC VALUE BEYOND THEIR TANGIBLE CONTRIBUTIONS AS WORKERS. AS SUCH, THE SERVANT LEADER IS DEEPLY COMMITTED TO THE GROWTH OF EACH AND EVERY INDIVIDUAL WITHIN HIS OR HER ORGANIZATION.

A

COMMITMENT TO THE GROWTH OF PEOPLE

20
Q

THE SERVANT LEADER SENSES THAT MUCH HAS BEEN LOST IN RECENT HUMAN HISTORY AS A RESULT OF THE SHIFT FROM LOCAL COMMUNITIES TO LARGE INSTITUTIONS AS THE PRIMARY SHAPER OF HUMAN LIVES.

A

BUILDING COMMUNITY

21
Q

HE DID NOT ALWAYS WANT TO BE THE LEADER OF THE CIVIL RIGHTS MOVEMENT IN THE US. BUT HE JUST KNEW THAT THERE WAS A NEED FOR EQUALITY. BY PUTTING OTHER PEOPLE’S NEEDS FIRST, HE WAS ABLE TO LEAVE A LASTING LEGACY WHICH PROVES THAT ANYONE CAN MAKE A DIFFERENCE THROUGH A HUMBLE AND SERVING PERSPECTIVE

A

MARTIN LUTHER KING, JR

22
Q

FORMER PRESIDENT OF SOUTH AFRICA

A

NELSON MANDELA

23
Q

STANDING BEFORE HIS PEOPLE, HE SAID THAT HE WAS A HUMBLE SERVANT WITH A PASSION FOR HIS PEOPLE AND THE DESIRE TO SEE THEM ENJOY EQUALITY. SOMETIMES, HE WOULD TAKE HIS SPEECHES TO THE STREETS, PUTTING HIS PERSONAL WELL-BEING AT RISK, AND AT OTHER TIMES, HE ENDURED HARSH CONDITIONS IN PRISON JUST TO MAKE HIS STATEMENTS HEARD.

A

NELSON MANDELA

24
Q

THROUGH HER FAITH, SHE DEDICATED HER LIFE TO SERVING OTHER PEOPLE. LIKE OTHER SERVANT LEADERS, SHE HAD HER CRITICS FROM TIME TO TIME, BUT THERE WAS NO ONE WHO COULD QUESTION HER MOTIVES BEHIND HER DESIRE TO HELP OTHERS. ALSO, SHE NEVER SOUGHT PERSONAL RECOGNITION, THOUGH SHE INSISTED ON SIGNIFICANT CHANGES AND WAS NOT AFRAID TO EXPRESS OPINIONS THAT OTHERS WOULD HESITATE TO SAY. EVENTUALLY, MANY CALL HER TO BECOME A SAINT, WITH A LIFE THAT MANY PEOPLE CONSIDER AS A MIRACLE.

A

MOTHER TERESA

25
WAS BOUND TO BE DANGEROUS WHEN HE OPPOSED THE BRITISH RULING OFFICIALS DURING HIS TIME, BUT HE STRONGLY BELIEVED THAT SERVING OTHERS WOULD BE THE BEST WAY TO LOSE ONESELF. HIS PROTESTS WERE PEACEFUL, WHERE HE OFTEN DID IT THROUGH LOGICAL DISCOURSE AND FASTING. EVENTUALLY, HIS IDEAS WON OUT, FREEING INDIA FROM COLONIALISM. EVEN IF HIS GOAL WAS NOT TO BECOME FAMOUS, HE WAS THEN WIDELY REGARDED FOR HIS WORK.
MAHATMA GANDHI
26
Indian activist
MAHATMA GANDHI
27
THEOLOGIAN, ORGANIST, WRITER, HUMANITARIAN, PHILOSOPHER, AND PHYSICIAN.
ALBERT SCHWEITZER
28
TAKING HIS FAITH VERY LITERALLY, HE TOOK THE WORDS OF CHRIST SERIOUSLY AND WAS DETERMINED TO LOVE OTHER PEOPLE AS BEST AS HE COULD TO A POINT WHERE HE SERVED IN NUMEROUS WAYS. AT ONE POINT IN HIS LIFE, HE AND HIS WIFE CATERED TO THOUSANDS OF PATIENTS IN AFRICA, EVEN HAVING TO TRAVEL HUNDREDS OF MILES SOMETIMES JUST TO GET TO ONE PATIENT.
ALBERT SCHWEITZER
29
"DON'T JUDGE EACH DAY BY THE HARVEST YOU REAP, BUT BY THE SEEDS THAT YOU PLANT."
ROBERT L STEVENSON
30
"THE SERVANT-LEADER IS A SERVANT FIRST. IT BEGINS WITH THE NATURAL FEELING THAT ONE WANTS TO SERVE, TO SERVE FIRST."
ROBERT K. GREENLEAF