Service Flashcards

(17 cards)

1
Q

Which direction do you move around a table?

A

Clockwise

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2
Q

How many standard pours are there in a bottle of wine?

A
  • 5 pours per bottle
  • Standard pour is 5 fl oz / 150 ml
  • Standard bottle is 25 fl oz / 750 ml
  • 25/5 or 750/150 = 5
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3
Q

In which order do you serve wine to guests at a table?

A

After host tastes and approves:

  1. Guest of honor is served first
  2. Proceed clockwise around table
  3. Host is served last
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4
Q

True or false:
Women should be served before men.

A

FALSE

  • Gender neutral service is now the norm. Proceed clockwise from guest of honor regardless of gender.
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5
Q

Are you permitted to use an LED or smartphone flashlight to decant wine?

A

Yes, it is acceptable to use an LED or smartphone flashlight to decant wine.

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6
Q

How do you prepare for sparkling wine service?

A
  1. Prepare an ice bucket with a mixture of ice AND water
  2. TWO serviettes - one for opening and wiping, the other to leave behind with the opened bottle
  3. TWO coasters - one for the cork, one for the bottle
  4. Wine key - For cutting the foil
  5. Bring glassware to the table before other items
  6. Bring remaining items - Sparkling wine should already be in the bucket
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7
Q

What is a muselet?

A

The wire cage over a sparkling wine cork.

(moo zuh lay)

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8
Q

How many times must you untwist the muselet?

A

6 half turns to loosen.

Note: Do NOT remove before opting the bottle!

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9
Q

To fill a glass with sparkling wine, should you pour twice in a guest’s glass? Or walk around the table twice?

A

Pouring twice is preferable to walking around the table twice.

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10
Q

Reasons to decant wine? (5)

A
  1. Separate liquid from sediment*
  2. Aerate the wine
  3. Adjust temperature
  4. Rectify reduction issues
  5. Elevate the experience

*Sediment can come from unfiltered/unfined wine OR aged wine

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11
Q

How many serviettes are needed for decanting wine? What are they used for?

A

THREE

  • One to line the cradle
  • One to help extract cork and wipe the lip
  • One to wipe decanter after pouring into glass
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12
Q

What is double decanting?

A

Transferring wine from a decanter back into its original bottle.

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13
Q

What is splash decanting?

A

Tip the bottle vertically over the decanter to introduce as much oxygen as possible. Done for reductive wines — NOT for sediment.

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14
Q

How many ounces are in a standard pour of wine? How many milliliters?

A

5 ounces or 150 milliliters

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15
Q

What to bring to service?

A
  • TWO wine keys
  • TWO pens
  • TWO lighters
  • One pad of paper
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16
Q

Know what to say when you don’t know the answer!

A
  • What’s in the ——— (cocktail)? Let me check with my bartender.
  • Is ——— a good vintage? I haven’t had the chance to enjoy the ——— vintage, let me check on that and get back to you.
  • If problems arise, use the maître’d!
17
Q

How to make a pairing suggestion?

A

— Bottle, producer & vintage
— Must give a reason WHY you chose the pairing
— USE our BTG for recommendations!!