SERVICES Flashcards
(118 cards)
1
Q
When paying a bill I might hear the following….
Do you need a __________?
A
Receipt?
2
Q
Is there any ____________ for admission?
Is ______________ free / complimentary?
Do we have to pay to _____________?
A
CHARGE / COST
ENTRY
GET IN
3
Q
A WAREHOUSE-LIKE SPACE
I visited the __________ to buy fresh __________ for the restaurant.
A
wholesale market
produce
4
Q
TO CELEBRATE IN STYLE
She threw a _________ party to celebrate her promotion, complete with __________ food and ___________ entertainment.
She likes to live a _____________ lifestyle
A
lavish
gourmet
live
bohremian
5
Q
We’ve got to _____ for the artist _____. We have to pay the _____ charge for the _____ music.
A
cough up
fee
cover
live
6
Q
We had to _____ for hours to _____ tickets to the _____.
A
queue up
Get
concert
7
Q
COMPUTER SYSTEM
We have digital _________ on e-MP storing all of our _____________. Therefore, we have ___________ an administrative _____________ on the system in order to keep the ___________ that came from our last meeting
A
records
data
set up / initiated = started
Procedure
directives / decisions
8
Q
DRAFTED IN
Manoel’s been ______ to give us a ______ at work
A
roped in…
hand… to lend a hand
9
Q
One particular employer took this _______ very, very badly.
A
failure
10
Q
I cannot give anything else. I’m _______ my best here
A
Trying.
11
Q
I WILL TAKE OVER THE TASKS
After you provide the initial ________, we’ll _______ it from there and _______ the rest of the process.
A
information
take
handle / conduct
12
Q
INCOMPETENCE
Your ___________ to __________ the deadline sounds like a ___________ problem, not something we can __________ with
A
inability
meet
you
assist
13
Q
How long is that coffee gonna _______? _______ takes time.
A
Be
Artistry
14
Q
What a ________! Your mum must be so ________.
A
Talent
proud
15
Q
He’s ________ of the board.
A
Chairman.
16
Q
INVESTIGATE AND TRY TO IMPROVE.
You should ______ into that and _______ place appropriate __________ so it wont happen again.
A
Look
Put in
improvements
17
Q
Dont call them brown people. Simply say they are ________ of _______ Asian _______?
A
Individuals
South
Descrnt
18
Q
Sorry I didnt _______ your name.
A
Catch.
19
Q
Doing _______ of training makes you feel more _________ and chilled out when it comes to ___________
A
PLENTY
confident
Performing / in terms of performing….
20
Q
PERFORM
Tomorrow I’ll want to know how you _________
A
GOT ON
21
Q
HER WAYS / FASHIION
In terms of leadership, I believe her ________ fits the _________, as she __________ motivates and guides the team towards success.”
A
style
shoe / the profile
effortlessly
22
Q
No _________ about it. That’s a ________ of fact
A
DOUBT
MATTER
23
Q
The airport _________ are always very __________. Sometimes even a bit __________
PROFESSIONALS
ROUGH / HARSH
A
Staff
Officious / Robotic
Pushy
24
Q
It’s ____________ now. It’s out of me hands.
A
gone and done
25
I need to ________ the petrol station to __________ and _________ some snacks from their convenience __________
stop by
refuel
grab
services
26
Was the payment processed? Did your money _________?
The phophecy _____________ .
BECOME REAL
PROVED TO BE ACCURATE
COME THROUGH
27
He ____________ against the decision, citing new evidence that had __________ during the ___________.
appealed / ruling
come to light
trial
28
PROTECT YOU
STAND BY YOU
The school will not _________ on this one.
get your back
29
LEADERSHIP
He's the __________ guy in the department. Definitely the ____________there.
All you need is some decent ______________ to sort everything out.
(best) top
go-to person
management
30
After ____________ my case, I sensed no point ___________ by the audience
presenting my case (telling my story(
taken
It wasnt understood or accepted.
31
When do we __________?" is a phrase that means "When do we discuss or review this in detail?" It's typically used to suggest scheduling a meeting or a conversation to thoroughly ___________ a topic, plan, or proposal
take this through (have a DR)
go over
32
RULES FOR MISBEHAVIOUR
The company has a zero-tolerance _________ towards sexual ____________ in the workplace.
policy
misconduct
33
GOOD PUBLIC SPEAKING
I want to __________ a solid repertoire that makes me feel confident speaking ____________ about anything.
build up
Openly... freely.... no restraints
34
REGISTRY
Can I have something in writing? .Something ___________ A statement, a letter, anything.
I like to speak properly and not ________ English.
on the record...
broken
35
Please be ____________. .Don't ____________! You're already ____________ from management Why act so ___________?
cautious
mess around
drawing attention / in the sights of(!
wreckless
36
Every grown man is __________ to ____________ with their country's armed forces."
required
register
37
I have been ___________ by the police when they went into my house and turned ___________ in search of illegal substances.
inconvinienced
everything upside down
38
AIRPORT PLACE WHERE YOU CATCH THE PLANE
Excuse me, where is the _____________ lounge?
DEPARTURE
39
AIRPORT
Where’s the emergency _______?
EXIT
40
PUNISHMENT AT WORK
He was _____________ from his _____________
suspended
Duties - activities
41
(DEPOSITED)
A sum of money
has been ___________ my bank account yesterday.
paid into
42
Any case I take
has to ___________ certain criteria
meet
43
During the meeting, Sarah spent hours ___________ over the wording of a single sentence in the report, delaying ______________ on the project.
splitting hairs
Trying to find complexity where there isnt
progress
44
During Sunday's church ____________, the __________ ensured everything was in order while the __________ delivered a powerful ____________ on compassion and kindness.
service
verger
minister
sermon
45
I have a _____________ between my dentist appointment and the ___________ with my boss
schedule clash
meeting
46
DUE TO
He was convicted __________ an attack ....
following
47
I'm _________ duty today. I mean off __________, ___________ I'm 100% available
off
the clock,
which means
48
Tackling dengue demands a _____________ strategy, encompassing public ____________ alongside investments in infrastructure and fundamental ______________.
comprehensive;
awareness
sanitation
49
Positive thinking is everything _______________
PRESENT TIME
at times like this
50
VACANT
Many of the staff are __________ on weekends.
off work
51
Taking the "red eye" typically refers to a ____________ flight, usually ____________ after midnight and arriving early in the morning. The term comes from the tired, ___________ eyes passengers often have after such ____________ flights.
It's not a flight available in the ___________.
late-night
departing
bloodshot
overnight
daytime
52
The purchase didn't ___________ on the card, yet mate.
get charged
53
UNPROFESSIONAL
My word! That's quite the ___________ for one's duties, isn't it? Yeah, that's a proper lack of ___________, ain't it?. That's unacceptable
disregard
graft (hard work)
54
SORT
We will ___________ this.
sonn settle
55
The ____________ chess lesson has been ___________ for next week
trial / the test run
rescheduled / postponed / moved / bumped to
56
IRS / HM Revenue and Customs (HMRC)
An income tax __________ refers to a range of income to which a specific ____________ applies.
bracket
tax rate
57
SAVE MONEY FOR THE FUTURE - SAVE SOME FOR A RAINY DAY.
Let's have a ____________
pension
58
He _____________ a preventive habeas corpus, aiming to ___________ a safe passage for the early delivery.
She has ________ a legal ______ at the High Court against them.
And what does her legal ______ ________ ?
petitioned for / filed for
secure
Issued
Claim
Claim
State
59
She joined the ___________ after passing the ___________. Dont ask me how
army
medical
60
CATCH A COLD
I think I caught a __________. I wont stop sneezing.
chill
61
EXAGERATED
I agree I ___________ with it. So I decided It will stay ____________
went too far
as it was.
62
THE TOTAL DEBIT
How much did your credit card bill ____________? I'm checking here to see if the amounts ___________
come to
match up.
63
I'm waiting for the bank's ____________ regarding the refund. I'm waiting for them to ___________ the refund.
response
sort out
64
He placed it __________ for decades.
Under sealing
65
PSYCHOLOGICAL ISSUES
She struggles with ____________ problems / issues
mental health
66
GIVE IN
Well you as a member of a group will have to ___________.
compromise
67
NOT A PROTAGONIST
I'm not part of the team. I am a _____________ person.
peRIpheral
68
ROAD POLICE
We got ____________ by a New York state ___________ who just _____________ with a fine for speeding
pulled over / stopped
trooper
slapped us
69
CINEMA
They ____________ in a movie is the same as "They were in movie". They studied ___________.
.
starred
Film
70
The psychologist will ________________between the school and the family.
INTERMEDIATE.
bridge the gap
71
ABORT MISSION
After months of financial struggle, the company had to _____________ their ambitious expansion plans.
pull the plug on
72
WORK MEETING
We've got a few things to ___________ and our observations need to be taken into account too. If we're going for a more coOPerative ___________, where responsibilities are equally _____________ - which I reckon is the way forward - then it's important to understand there's got to be some ____________. We're trying to steer clear of a purely top-down, bossy ____________. 'Cos if that were the case, we wouldn't need meetings - we could just ______________orders.
flag up / point out / ponder
Work vibe / atmosphere
shared
give and take / Reciprocity
setup
dish out / ussue commands.
73
They ____________ the murder of that official (authority) on him solely to politically ___________ him. After they found the real perpetrator / culprit, they didn't have the _____________ to apologize
pinned
discredit / demoralize
decency
74
SOON ENOUGH
Can it be mended ____________?
in time
75
PHYSICAL PRESENCE
Get yourself ____________ here. You need to show up __________
down
in person.
76
Is the meeting gonna be _____________ or online?
face-to-face
77
We ____________ a 50 grand bill in a ___________ 'cause of some bloke in the ____________ harassin' a worker.
got slapped with / Sentenced to pay
Labour lawsuit / work case
estate / flat block
78
The prices _____________ loads lately, innit? Everyone's clocked it and been chatting about it. The ____________ in prices have become quite ____________..
going up
rise
Obvious / evident
79
DEEP CUT IN SURGERY
It's a very ___________ procedure that requires attention
invasive
80
In progressive tax systems, such as those used in many countries including the United States, ____________ are divided into different ____________ based on their income ___________.
taxpayers
brackets
levels
81
TAXATION
Each ____________ has its own ___________ with higher income brackets typically being ____________ to higher tax rates.
bracket
tax rate,
subject
82
As a taxpayer's income ____________, they move into higher tax brackets, resulting in a higher overall tax ____________.
increases
liability
83
ITERCOM
____________ to reception and ask the gate ____________.
Buzz down
attendant
84
REPORT SOMEONE / SNITCH / TELL ON SOMEONE
I'll ______________ . I'm fed up with this ______________.
write you up (report
nonsense
85
It's an ______________ day for starting a new business __________
auspícious day (Lucky/ favourable)
venture
86
The police must ____________ their rules
enforce
87
WISE CLEVER
The ______________ investor knew exactly when to buy and sell stocks, consistently making smart _____________ decisions.
canny
financial
88
MARGIN OF SAFETY
it's important to have a ______________.
safety cushion
Safety buffer
89
Now we're ____________ the incompetence of the previous ____________. That dodgy geezer ran the place ___________.
paying for
shelling out because
manager
lousily
Poorly
90
DENGUE
By implementing effective ___________ systems, waste ______________, and __________ treatment, we can notably diminish mosquito ____________
drainage
management
water
breeding grounds;
91
Moreover, advocating for vaccination as an ____________ preventive measure ____________ community immunity against the disease.
adjunctive
bolsters
92
It is through a ____________ and sustained effort that we can effectively ____________ the transmission of dengue and ______________ public health in Brazil.
concerted / as a team
curb
safeguard
93
With the support of his legal _________, he fought __________ for justice.
team
tirelessly
94
After a __________ and arduous process, the appeals court finally __________ the initial ruling, vindicating him and bringing ___________ to the long ___________.
lengthy
overturned
closure
ordeal
95
GROUP OF PRODUCTS
The first ____________ of tickets was cheaper
batch
96
TO NOT RECOGNISE A CREDIT CARD CHARGE AND DISPUTE IT.
I don't know what _____________ on my credit card bill. I'm gonna have to ______________ about it.
this is
up a fuss
97
REPORT CRIMINAL ACTIVITY
Now _____________ the dog owners.
They were __________ with two _____________ of theft.
charge
Charged
counts
98
PROPAGANDA
Slogans and ______________ are often used to ______________ messages or _______________ support for a cause or idea.
catchphrases
convey
rally
99
CAR INSURANCE
When I read the insurance _____________, I clocked that this kind of _____________ was covered, no need to pay (cough up) _____________
policy
claim / mishap
the excess fee / deductable fee.
100
A PERSON THAT HANDLES THE HANDY BUSINESS IN A COMPANY.
The ________________ ensures everything is in its ______________ place
orderly (Dinho)
right
101
INSTALLMENTS - - TO MAKE UP FOR THAT - LOYALTY
They gave us a discount on ________________, and ______________, we're ______________ for a full year, mate.
the payments
in return
locked in
102
MY TO-DO LIST
I need the ______________ for the upholstery bloke, to sort out the Social Security Funds ______________, the credit card statement to match it with the ________________, the documents to _______________ the income tax return.
contact info
situation
spreadsheet
file
103
TO-DO LIST
I need for you to come with me to Ferreira Costa to _______________ the fan and the bathroom drain, the _______________ for the Property Tax related to the ______________ and also to know how much the estate lawyer will cost and what your plans for it are.
check out
payment details
estate
104
ESTATE
UsuCApion (KEI) involves the _______________ of a property due to ______________, peaceful, and uninterrupted ______________ over a _____________ period.
acquisition
continuous
possession
statutory
105
GOING TO THE DOCTOR FOR A CHECK-UP
I'm ________________ to the cardiologist for ______________. I really need to get ________________
heading
some tests
some tests done / get myself checked up.
106
IS THIS CONTACTLESS?
Is this ______________ to pay?
tap
107
KIDS THAT COMMIT A CRIME
_______________ Brazilian Law, since he is a _____________ and not above age,, he does not commit a crime, but a _______________ act.
Under
minor
delinquent
108
PUBLIC SERVICES / COINCIL SERVICES
The ______________ department, through the ______________ division, has not yet ______________ to my _______________ for a reduced work schedule
HR
wellness
responded
request
109
DONT WANT TO CONSTANTLY BE TAKING MEDICATION
I dont want to be taking ______________ all the time, ______________
Meds / pills
Left, right and center.
110
REFUND / COMPLETED
The ______________ can take from 3 to 48 hours to be ______________
reversal
carried out.
111
EXPLAINING IN OTHER WORDS THAT UBER HAS STARTED TO CARRY OUT THE REFUND
This is, Uber has already requested the ______________ of the _______________.
Reversal
charge
112
HIGH DEMAND - WE ARE TRYING TO FIX THE PROBLEM
We are sorry for the delay in __________________, we are experiencing a _______________ of requests in our operation while we work to _______________ the situation.
responding
high flow
normalize
113
BIKER WITH PACKAGE
I'm waiting for the _______________ guy to _______________ a parcel.
delivery
drop off
114
ADMITTING SECURITY FAILURES
The director of the company had to ______________ after ________________ security issues at the event.
resign
owning up to
115
THE PRICE / COST OF A PAINTING FRAME FOR THE WALL
How much is a frame for a _________________ gonna ________________^?
picture
set me back
116
UP FRONT OR IN INSTALLMENTS?
Do you want to pay _______________ or ______________?
all at once
spread it out?
117
WHAT ARE YOU GIVING ME IN EXCHANGE?
Well, Quid _________________
Pro Quo
118
Ear / Nose / Throat Specialist
I need to see an ______________
ENT doctor.
