Servicio al cliente Flashcards

(41 cards)

1
Q

El representante de atención al clientes

A

Customer service representative

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2
Q

Servicio al cliente

A

Customer service

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3
Q

El agente

A

Agent

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4
Q

La base de datos

A

Database

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5
Q

Una llamada

A

A call

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6
Q

Llamar

A

To call

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7
Q

Centro de llamadas

A

Call center

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8
Q

La persona que llama

A

Caller

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9
Q

El area de soporte tecnico

A

Help desk

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10
Q

El número gratuito

A

toll free number

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11
Q

sin costo

A

Free of charge

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12
Q

Buen servicio

A

Good service

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13
Q

Mal servicio

A

Bad service

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14
Q

La queja

A

Complaint

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15
Q

La retroalimentacion/ Comenatrios

A

Feedback

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16
Q

Insatisfecho

A

Dissatisfied

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17
Q

Denado

18
Q

Defectuso

19
Q

Roto

20
Q

Vencido

21
Q

Incompleto

22
Q

Delay

23
Q

A tiempo

24
Q

Warranty

25
Garantizar
To guarantee
26
El cliente
Client
27
Código de area
Area code
28
Retraso
Delay
29
Internacional
International
30
Representante
Represntative
31
Código postal
Zip code
32
Fecha
Date
33
Nombre del cliente
Client name
34
Número de cuenta
Account number
35
Número de la factura
Invoice number
36
Correo electronico
Email address
37
La cantidad total
Grand total
38
Numero de telefono
Telephone number
39
Impuesto
Tax
40
Descuento
Discount
41
Dirección de la oficina
Office address