Session 1+2 Flashcards

(50 cards)

1
Q

Level 1 to 5 of degree of business transformation versus range of potential benefits

A

Localized exploitation, Internal integration, Business process redesign, Business network redesign, business scope redefinition

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2
Q

5 levels of the Gartner Hype Cycle

A

Technology trigger, peak of inflated expectations, trough of disillusionment, slope of enlignment en plateau of productivity

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3
Q

Open platforms API

A

Requirements, Acquisition, Owernship, Replacement

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4
Q

Porter 5 forces

A

Power of buyers, power of suppliers, threat of substitutes, potential new entrants (rivalry amongst existing competitors.

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5
Q

one sided market

A

Most value derived from a single class of participants

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6
Q

two sided market

A

two distinct classes of participants needed to deliver value

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7
Q

cross side effects

A

if one side grows, the other class will also benefit

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8
Q

same side effects

A

benefit from growth in your own class

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9
Q

Big Data

A

Volume, Verocity, Velocity, Variety

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10
Q

true sustainable advantage comes from assets and business models that are

A

simultaneously valuable, rare, difficult to immitate, no substitues

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11
Q

McFarlan Strategic Grid

A

Factory, Strategic, Support, Turnaround

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12
Q

Business Strategy, Organization infrastructure, and IT infrastructure (henderson)

A

Strategy Execution.

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13
Q

Business Strategy, IT Strategy, IT Infrastructure (henderson)

A

Technology transformation.

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14
Q

IT Strategy, Business Strategy, Organization infrastructure and processes (henderson)

A

Competitive potential

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15
Q

IT Strategy, IT Infrastructure, organization infrastructure (henderson)

A

Service level

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16
Q

Luftman 6 dimensions

A

CV, GPSS –> Communication, Value, Governance, Partnership, Scope and Architecture, Skilss

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17
Q

5 different levels where the 6 dimensions of Luftman are ranked on

A
Level 1: initial/adhoc processes
Level 2: Commited processes
Level 3: established, focused processes
Level 4: Improved, managed processes
Level 5: optimized processes (best quality/utopia)
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18
Q

If the business wants to achieve Growth

A

Decentralized, IT per business unit

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19
Q

If the business wants to achieve Profit

A

Federated, some shared and some decentralized IT activities

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20
Q

If the business unit wants to achieve Asset return

A

Centralized IT, a single centralized IT center

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21
Q

OSI 7 layers

A

Application, Presentation, Session control, Transport control, Network control, Data link control, Physical link control

22
Q

TCP

A

Transmission Control Protocol. Sets up the connection, guarantees a reliable link, takes care of error recovery, negiotates packet size to be send, labels the packets and hands packets to IP. Rules for the road

23
Q

IP

A

Internet Protocol, routing and assembling/disassembling packets.

24
Q

TCP IP system

A

Application, TCP, Internet, Network interface, Physical

25
three tier architecture
Presentation layer (user interaction), Application layer (business logic, Data layer (storage of data)
26
Business process life cycle, Geoffrey Moore
Inventions to innovation to standardization to commodization
27
System Development Lifecycle
PADBTRM - Planning and scoping, analysis, design, build, test, roll-out, maintenance
28
3 approaches to system development
waterfall approach, iterative approach, joint application
29
CMMI Model. Capability Maturity Model integration. How IT departments are managed.
1. initial level 2. managed level 3. defined level 4. quantitatively managed level 5. optimizing level
30
the agile manifesto
1. individuals and interaction over processes and tools 2. working software over comprehensive documentation 3. customer collaboration over contract negotiation 4. responding to change over following a plan
31
IT Governance
is a set of enabling mechanisms to make and prioritize, fund and sponsor, monitor and enforce, appropriate IT investment decisions
32
IT governance drivers
1. IT Pervasiveness 2. Cost control 3. Strategic IT sourcing 4. Compliance 5. ROI Pressure
33
5 explanations for the potential mismatch between perceived value and real it project management are?
1. mismatch between reality and perception 2. quality of expectation management 3. quality of client, contractor relationship 4. senior sponsor commitment 5. project fatigue
34
SMAC
social mobile analystics cloud
35
6 remedies by kotter for change
1. communication and education 2. participation and involvement 3. facilitation and support 4. negotiation and agreement 5. manipulation and cooptation 6. explicit and implicit coercion
36
Measure the strength of the change projects through
Outcomes and turbulence
37
Outcomes in change model
Business performance and benefits realization
38
lTurbulence in change model
risks and roadblocks, changes taking place
39
Drivers of change
Vision, leadership, resources, discipline, energy
40
Maturity model for big data is DELTA
Data, enterprise, leadership, targets, analysts
41
TPS
Transaction processing system
42
ETL
Extrating, transforming and loading (big data)
43
resistance is not always bad because it creates 3 things
1. engagement value 2. stronger connection 3. counter offer
44
8 stages from kotter
8. incorporate change into the culture 7. never let up 6. generate short term wins 5. empwoer broad based actions 4. communicate the vision for buy in 3. develop a change vision 2. create the guilding coalition 1. establish a sense of urgency
45
data warehouse tools
reporting, mining, analysing, forecasting
46
What process first according to Keen?
Identity, Priority, Background Process, Mandatory, Antiquated
47
BIG five OCEAN
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism.
48
attributes that make blockchain a trusted system
Consensus, Provenance/Origin, Immutability, Finality.
49
IT governance is a set of enabling mechanisms to
request, prioritize, sponsor, fund, monitor and enforce IT investment decisions.
50
4 key capabilities for creating effective journeys
automation, proactive personalization, contextual interaction, journey innovation.