Session 9 - organizational design Flashcards
implementation phase (38 cards)
___ is the process of creating, implementing, monitoring, and modifying the structure, processes, and procedures of an organization
organizational design
the 3 key components of organizational design:
structure
culture
control
to implement a formulated business strategy successfuly, structure must ___
accomodate strategy
what is inertia?
a firm resistance to change the status quo, can set the stage for the firm’s subsequent failure
___ determines how firms orchestrate employees’ work and distribute resources. it defines how firms divide and integrate tasks, delieates the reporting relationships up and down the hierarchy, defines formal communication channels, and prescribes hwo employees coordinate work efforts.
organizational structure
the 4 building blocks of an organizational structure are:
- specilization
- formalization
- centralization
- hierchary
building an organizational structure engages managers in ___
job specialization (dividing tasks into jobs)
altering existing organizational structures to become more competitive once conditions have changed
restructuring
organizing activities into clusters of related tasks that can be handled by certain individuals or groups is called ___
specilization
twofold of specilization:
- identify the activities that need to be performed in order to achieve organizational goals
- break down these activities into tasks that can be performed by individuals or groups of employees
what are the avantages of specilization?
- efficiency
- jobs that are easier to learn and roles that are clearer to employees
disadvantages of specilization
- doing the same thing over and over leads to boredome
- dissatisfied employees
- decreased performance
- increased absenteeism and turnover
the extent to which employee behavior is guided by rules and procedures
* airline must rely on high degree of _____ to instruct pilots on how to fly their airplanes to ensure safety and reliability
formalization
high degree of formalization can ___
slow decision making, reduce creativity and innovation, and hinder customer service
most decision making is concentrated at the top
centralization
spread decision making throughout the organization
decentralization
what are advantages of centralization?
- consistency in decision making
- decision made more quickly
disadvantages of centralization
- lower-level managers will feel under-utilized and will need to develop decision-making skills that would help them become promotable
- fail to consider information that only front-line employees have or might delay the decision-making process
What does this describe?
The formal, position-based reporting lines that determine who reports to whom
hierchary
in tal;; prganziatgional structures, the span of control is ___, while in flat structures, it is ___
narrow; wide
what are 4 types of organizational structure?
- simple structure
- functional structure
- multidfivisional structure
- matrix structure
A type of organizational structure
used by small firms with low organizational complexity
the founders usually:
* make all the strategic decisions
* run day-to-day operations
simple structure
A type of organizational structure
groups together p[eople who have comparable skills and perform similar tasks
* fairly for small to medium-size companies, whcih group epople by business functions
* each unit is headed by an indivvidual with expertise in the unit’s particular function
* HR, operations, marketing, and fiancne
functional structure
A type of organizational structure
- an organization with a combination of functional and divisional structures
- certain common tasks tends to be centralized at the headquarters level
- each sbu funtions relatively autonomously
multidivisional structure (M-form)
what ASI uses
