Short Answer

Question 1

What are the Three Styles of Motivation?

Answer 1

• Intrinsic: movement toward action for the fun and/or enjoyment of the task
• Extrinsic: when action is dependent upon or controlled by external forces (money, trophey, etc)
• Amotivation: when one perceives no relationships between actions and outcome

Question 2

What are the Four attributions

Answer 2

Ability

Effort

Task Difficulty

Luck

Question 3

What do we attribute Success to?

Answer 3

Ability

Effort

(Internal Factors)

Question 4

What do we attribute Failure to?

Answer 4

Luck

Task Difficulty

(External Factors)

Question 5

What are the Three Levels of Listening?

Answer 5

Inefficient or Selective: selectively tune in and out, preparing what to say next, leads to misunderstandings

Minimal: you listen but you don’t hear all the details, little beyond surface meaning, miss the emotions

Active or Reflective: most effective level of listening, focused on content, emotions and feelings, you must acknowledge, respond and give appropriate feedback to what was stated

Question 6

What are the four factors that impact how you listen

Answer 6

The way you send information (verbal, non-verbal, written, face-to-face, etc.)

The amount of information you send

The content of what you say

The timing of what you say

Question 7

What are the five barriers to communication

Answer 7

Criticizing: Easily justified as trying to help others improve

Undefined Goals and Expectations: Most assume others already know their expectations

Labeling: Judging and stereotyping

Avoiding others’ Concerns: too busy trying to get our own needs met

Defensiveness: a threat to ones self esteem

Question 8

What are the three variations of non-verbal communications?

Answer 8

Body Language: posture, gestures and emotion

Spatial Relations: the space between you and others

Paralanguage: pitch, tempo, volume

Question 9

What are the four stages of group development
and the coach leadership styles
that go with them?

Answer 9

Forming (Orientation): togetherness; needs directing coaching style

Storming (Dissatisfaction): fighting; needs coaching

Norming (Resoultion): starting to “come together”; needs supporting coaching style

Performing (Production): cohesive group; needs delegating coach leadership style