SHRM CP Prep Part V Flashcards

1
Q

When is theater style training ideal?

A

large groups, little interaction

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2
Q

When is classroom style training ideal?

A

large groups, little interaction, take notes

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3
Q

When is U-shaped training ideal?

A

audience collaboration

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4
Q

When is boardroom training ideal?

A

audience collaboration

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5
Q

When is banquet/cabaret training ideal?

A

small-group interactions

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6
Q

When is Chevron training ideal?

A

large groups, with small group interactions

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7
Q

What is an employee value proposition?

A

what the employer communicates to employees about the value they bring

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8
Q

What are the steps for building an employer brand?

A

research current perception, define EVP, develop marketing strategy, measure impact

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9
Q

What is cost per hire?

A

money spent to move candidate through recruiting process

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10
Q

What is application completion rate?

A

number of applications completed vs started applications

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11
Q

What law are interviews governed by?

A

UGESP

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12
Q

What type of interview is most valid?

A

structured

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13
Q

What is the belief behind a behavioral interview?

A

past behaviors predict future success

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14
Q

What is a situational interview?

A

hypothetical questions used to gauge candidate judgement

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15
Q

What is a patterned interview?

A

focuses on specific capability needed for job, questions randomly selected from a bank

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16
Q

What is a stress interview?

A

ask questions aggressively and antagonisticly

17
Q

What are the steps of the selection process?

A

screen, interview, assess, evaluate, select, offer

18
Q

What are the stages of team formation?

A

forming, storming, norming, performing

19
Q

What happens in the forming stage?

A

leader sets vision

20
Q

What happens in the storming stage?

A

conflict, leader emphasizes rules of engagement

21
Q

What happens in the norming stage?

A

cohesion amongst group, leader facilitates and guides

22
Q

What happens in the performing stage?

A

working at optimal levels, leader motivates, coaches, and guides

23
Q

What is a job analysis?

A

determines what tasks and qualifications are needed in a job

24
Q

What does job documentation include?

A

description, specification, and competencies

25
Q

What is a job evaluation?

A

pricing value of job compared to internal and external market

26
Q

What are 3 methods for job evaluation?

A

ranking, classification, point-factor

27
Q

What is broadbanding?

A

large salary ranges, give more latitude to managers for raises

28
Q

What is a compa-ratio?

A

market rate for a job divided by market midpoint

29
Q

What are some job analysis methods?

A

shadowing, interviewing, questionnaire, work log

30
Q

What is a red circle rate?

A

base pay above stated salary range

31
Q

What is a green circle rate?

A

base pay below stated salary range