Site Down, Cannot See Website Flashcards

0
Q

What is the first thing you do if you can’t see your website, or your website is down?

A

First, clear your cache, then go to your website. If you sees styling that resembles your website, but the con that you’re expecting is not appearing or is replaced by an error message, it is possible that a recent change (installing a plug-in or updating of seem) is the culprit. If the issue occurs when you click a specific link within your side, it is likely the cause of an invalid file path or URL.

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1
Q

How do I clear my browser’s cache?

A

Hit control F5

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2
Q

What is the second step to try if your website is down or you cannot see your site?

A

Try the temporary URL. If the file paths check out and your site is not pulling up, try using the temporary URL to access the site. It’s a temporary URL works, this indicates that the issue could be due to an issue with your domain name service or DNS. The most common problems relate to DNS problem at Tatian or incorrect DNS. To confirm whether or not is a DNS issue, try pulling up the domain in a WHOIS look up, and review the DNS records for common issue such as custom A records or CNAME records or mismatched name servers at the registrant or DNS zone levels.

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3
Q

What is a temporary URL?

A

The temporary URL is used when your domain name is not working.

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4
Q

What does URL stand for?

A

Uniform resource locator

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5
Q

What is a WHOIS lookup?

A

Stands for who is?, And is a utility use to look up information on the many names. This includes content information as well as some technical information such as the domain name servers or DNS used for service and certain status information such as if the domain is

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6
Q

What is a trace route?

A

A trace route is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across the Internet protocol (IP) network.

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7
Q

What is the third step if you cannot access your website or see your website?

A

Try viewing the site from a proxy server. If the DNS and file pass appear to be correct, try viewing the site from a proxy server. This helps to determine whether the site is available or not. The site loads it is available to the public. If you believe the propagation is responsible for your site not working, try flushing your DNS or changing the host file on your local machine.

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8
Q

What is a proxy server

A

A proxy server is a server that acts as an intermediary for request from a client seeking resources from other servers

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9
Q

What is the server?

A

The server is a computer system or an application

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10
Q

What is the fourth step if your site is down or you cannot view your site?

A

Trace route. If you’re still unable to access your site, it is recommended you run a trace route from your local machine to ensure your computer was able to reach and communicate with your host gator server

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