Social Agency Welfare Administration Flashcards

(32 cards)

1
Q

Process of working with w/ people in wats that release & relate their energies so that they use all available resources to accomplish its purpose of providing needed community services & programs

A

Social Administration

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2
Q

A method of social work concerned with the provision & distribution of societal resources so as to enable people to meet their needs and fulfill their potentials towards empowering their lives

A

Social Administration

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3
Q

It is both function and people. It is getting things done through & with other people using their resources over time

A

Management

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4
Q

POSDCORB by L. Gulick & L. Urwick

A

Planning, Organizing, Staffing, Coordinating, Reporting, Budgeting

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5
Q

Refers to establishing a broad sketch of work to be completed and the procedures incorporated to implement them

A

Planning

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6
Q

It involves formally classifying, defining and synchronizing the various sub-processes or subdivisions of the work to be done.

A

Organizing

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7
Q

It involves recruiting and selecting the right prospects for the job and ensuring that what they can offer is expended on the right task and maximized by the organization.

A

Staffing

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8
Q

This refers to decision-making and delegating. This involves provision of detailed instructions and orders to execute them which can be in a tangible form such as a memoranda, circular orders, special orders, and implementing rules and regulations

A

Directing

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9
Q

This refers to orchestrating and interlinking the various components of the work

A

Coordinating

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10
Q

This involves regularly updating the superiors about the progress of the work, how far or close the achievement of goals are.

A

Reporting

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11
Q

This involves all activities under Auditing, Accounting, Fiscal Planning, and Control

A

Budgeting

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12
Q

These are social entities that are goal-directed, are designed as deliberately structured & coordinated systems, and are linked to the external environment

A

Organization

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13
Q

Key element of organization are _____ and _____

A

People and Relationships

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14
Q

Set of completely flexible relationships with low levels of complexity resulting from limited differentiation

A

Simple Organization

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15
Q

Based on specialized tasks or specialized skills

A

Functional Organization

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16
Q

It gives a large organization the ability to segregate large sections of the agency’s core functions into semi-autonomous groups. These groupsare mostly self-managed and focused upon a narrow aspect of the agency’s programs or services

A

Divisional Organization

17
Q

Structure organizations into semi-autonomous groups based on geographical jurisdictions

A

Territorial Structure

18
Q

Combines functional and divisional or territorial structures

A

Matrix Organization

19
Q

They are less hierarchical (i.e more flat”), more decentralized, and more flexible than other forms of organizations. Open communication structure of interactions.

A

Network Structure

20
Q

It is characterized by an adaptive, creative, and flexible integrative behavior based on non-permanence and spontaneity. It is believed that these characteristics allow adhocracy to respond faster than traditional bureaucratic organizations while being more open to new ideas

21
Q

Father of Scientific Management

A

Frederick Taylor

22
Q

It is characterized by a large, complex administrative system operating with impersonal detachment from people

23
Q

Father of Modern Management. Also authored the 14 principles of management

24
Q

A bar graph that measures planned and completed work along each stage of production

25
The phenomenon that subject behaviors changes by the mere fact that they are being observed
Hawthorne Effect
26
He conducted the Hawthorne Experiment
Elton Mayo
27
The average person dislikes work and will avoid it if he/she can. Therefore, most people must be forced with the threat of punishment
Theory X (authoritarian management style
28
Effort in work is as natural as work and play. People will apply self-control and self-direction in the pursuit of organizational objectives, without external control of the threat of punishment
Theory Y (participative management style)
29
Certain factors that truly motivate
Motivators
30
Factors that lead to dissatisfaction
Hygiene Factors
31
People will strive for these needs because they are unhappy without them
Hygiene Needs
32
Instrumental in shifting the emphasis in management from a concern with organizational control to one of sensitivity to human factors. Authority requires consent. Authority should be vested in knowledge and experience
Mary Parker Follet's Participative Management Theory