Social Influence Flashcards
(48 cards)
Types of conformity: compliance
People conform as they want to fit in / gain approval or avoid disapproval
Change of attitude is public
Change is NOT permanent
Types of conformity: Internalisation
Conforming with group as you believe they are right and it is appropriate
Change is public + private
Change is permanent - continues to be person’s view even if group is no longer present
Types of conformity: Identification
Conforming because there is something about the group that is valued and one wants to be a part of
Change is public + doesn’t necessarily agree with every aspect of group
Explanations for conformity: Normative Social Influence
Example of compliance
What is typical behaviour in a social group
Happens when we are most concerned about rejection / social approval / stressful situations when we need social support
Emotional rather than cognitive process
Evaluate NSI (1+)
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Research support
Schultz et al (2008) - door hanger informing guests of environmental benefits of reusing towels: “75% of guests do actually reuse their towels for day 2”
Guests who received message reduced need for fresh towels by 25% - want to be perceived as normal
NSI can change people’s behaviours in positive ways
Evaluate NSI (2-)
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NSI does not apply to all people equally
McGhee - people less concerned with being liked not as influenced by NSI as those who care more (nAffiliators), as they have greater need for affiliation (need for being in a relationship with others)
So they’re more likely to conform - shows the desire to be liked underlies conformity for some more than others.
Limits NSI - there are individual differences in the way people respond.
Explanations for conformity: Informational Social Influence
Example of internalisation
Humans want their beliefs + perceptions of a situation to be accurate
People go along with others as they believe them to be right when they’re unsure
Changes to behaviour + actual belief held
Occurs when situation is ambiguous (unclear right choice) / crisis / we think others are experts
Cognitive process
Evaluate ISI (1+)
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Fein et al (2007) - US Presidential Candidates Debate
If people saw reactions of studio audience on screen, their own views were more likely to reflect this
Supports ISI - influences the beliefs people hold as audience at home believe studio audience are better informed than them
ISI can explain conformity of people in everyday situations
Evaluate NSI + ISI (2+)
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Some researchers say NSI + ISI can be considered separately
But others suggest the two work together and influence levels of conformity
This is called the dual-process-dependency model (Turner 1991)
Suggests that people conform for 2 reasons: approval and information due to their dependency on others
Outline research on conformity
Asch
123 American male undergraduates
Each naive ppt took part in 18 trials + tested individually with group between 6-8 confederates
Showed pps two white cards: standard line + comparison lines
Asked which line on comparison card was same as standard line
First few trials all confederates gave right answer but then purposefully made errors on 12/ 18 trials
75% conformed at least once - interview after most said they conformed to avoid rejection (NSI)
Evaluate Asch’s research (1-)
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A child of it’s time - 1950’s America in the era of McCarthyism ( strongly communist )
People more likely to be conformist
Suggests that Asch effect may not be consistent across time so not fundamental aspect of human behaviour
Temporal validity
Evaluate Asch’s research (2-)
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Artificial task and situation
Low ecological validity - doesn’t represent conformity in everyday situations
Trivial task - no consequence regardless of whether they conform or not
Pps aware they were in research study - may have subjected to demand characteristics
Evaluate Asch’s research (3-)
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Limited application
Fails to study conformity across gender / culture
Neto (1995) - women may be more conformist in realistic situations as more concerned than men about social relationships + being accepted
America is individualistic culture - people more concerned about self`
So may not apply to collectivist e.g. China - rates of conformity may be even higher
Outline research into conformity to social roles
Zimbardo - volunteer sampled emotionally stable pps
Set up mock prison in Stanford Uni basement
Pps randomly assigned to prison guard / prisoner
Prisoners arrested in home, brought to prison, blindfolded, strip-searched, given uniform + number
Guards had own uniform, wooden club, handcuffs etc - complete power over prisoners e.g. decide when they could go to the toilet.
Guards took role with enthusiasm - became threat to prisoner’s psych + physical health
Harassed constantly e.g. frequent headcounts at night, punishing for small mistake
Study stopped after 6 days instead of 14
Within 2 days prisoners retaliated against harsh treatment - after, prisoners depressed
One released on first day - showed signs of psych disturbance
Evaluate Zimbardo’s research (1+)
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Control over selection of pps - emotionally stable + randomly assigned to roles
Rules out individual personality differences as explanation for finds - guards + prisoners behaved differently but in roles by chance - behaviour must be due to situational pressure
Increased internal validity - more confident in drawing conclusions about influence of roles on behaviour
Evaluate Zimbardo’s research (2-)
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Ethical issues - Zimbardo’s dual role in study
Responded to those who wanted to be released as superintendent rather than researcher with responsibilities towards pps
Pps not protected from psych harm - humiliation, distress, one released in 36h as uncontrollable bursts of screaming, crying, anger
Major limitation - lowers research status
Evaluate Zimbardo’s research (3-)
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Role of dispositional influences
Fromm accused Zimbardo of exaggerating power of situation to influence behaviour + minimising role of personality factors
1/3 prison guards behaved brutally, 1/3 applied rules fairly, rest sympathised with prisoners e.g. offered cigarettes + reinstated privileges
Zimbardo’s conclusion may be over-stated - guards different behaviour means they could make right + wrong choices despite situational pressure to conform to role
Outline research into obedience
Milgram - Yale Uni
Volunteer sampled 40 males, 20-50 years old - could leave at anytime
Confederate Mr Wallace always learner, naïve ppt always teacher
Teacher gave learner (fake) electric shock each time wrong answer given on learning task
30 shock levels: slight shock - 15V to danger-severe shock - 450V
At 300V - learner pounded on wall with no response till 315V when pounds again
4 prods given to pps to continue, last was: “You have no other choice, you must go on”
100% went to 300V
65% went to highest level 450V
Qualitative data thru observations: sweat, tremble, biting nails - signs of extreme tension
Before study, 14 psych students asked to predict pps behaviour - said no more than 3% would continue to 450V, so real findings not expected
All pps debriefed + assured behaviour was normal
Follow up questionnaire - 84% glad they participated
Evaluate Milgram’s research (1-)
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Low internal validity
It’s suggested that pps didn’t really believe shocks were real - explains why all delivered serious shock + most gave the highest voltage.
Perry (2013) listened to the tapes of pps - found examples of this from them
Limit the validity - results may not reflect what the actual findings may have been if the internal validity was higher.
Evaluate Milgram’s research (2+)
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But Sheridan + King conducted similar study where real shocks given to puppy
Yet 54% of male pps + 100% of female pps delivered fatal shock.
Suggests Milgram’s study was genuine - pps behaved the same when shocks were real
Milgram also reported that 70% of his pps did believe shocks were real - supports his and Sheridan + Kings findings in their experiments.
Evaluate Milgram’s research (3+)
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Supporting replication
‘Le Jeu de la Mort’ - documentary about reality TV
Included replication of Milgram’s study – pps thought they were contestants for new game show ‘La Zone Xtrême’ + would be paid to give (fake) electric shocks to other pps when ordered by presenter in front of studio audience.
80% gave max shock of 460V - behaviour almost identical to Milgram’s pps
Observations were same as well: nervous laughter + nail biting.
Milgram’s findings still relevant today + hold validity - proven once more that his results were not due to chance occurrence
Outline the social psychological factors
Agentic State
- mental state when person believes they are acting on behalf of authority figure
- person not restricted by conscience
Legitimate Authority
- belief that authority figure has right to be giving orders given the social hierarchy and power it gives them
Agentic state more likely when we think person holds LA
Autonomous State
- being independent / free
- person feels responsible for own actions
Agentic Shift
- change from autonomous state to agentic state
Evaluate the social psychological factors (1+)
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Research support.
Blass and Schmitt (2001) - showed group of students film of Milgram’s study + asked them to identify who they thought was responsible for harming Mr Wallace
Students blamed experimenter - responsibility due to legitimate + expert authority.
Strength - recognition of legitimate authority supports explanation that it is a cause of obedience for why the naïve pps behaved in that way
Evaluate the social psychological factors (2+)
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LA can explain how obedience leads to war crimes
Kelman + Hamilton (1989) - My Lai Massacre (504 unarmed civilians killed by US soldiers)
Massacre understood by power hierarchy of US army - soldiers argued they were just following orders
Same response as Nazis - shows obedience has led to numerous war crimes