Social influence Flashcards

(99 cards)

1
Q

What is compliance?

A

The weakest form of conformity. This means that a person temporarily publicly conforms, however maintains their own views in private

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2
Q

What is identification?

A

Identification is when people adjust their beliefs and behaviour to fit in with a group which they identify with and view as role models. This is upheld both in public and in private however these behaviours end when a person leaves the group

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3
Q

What is internalisation?

A

Internalisation is a conversion of a persons own views as they become a part of their identity. This is a usually a permanent process and will continue after the person leaves the group

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4
Q

What is normative social influence and what kind of process is this?

A

The need to be liked and it is an emotional process

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5
Q

What is informational social influence and what kind of process is this?

A

The need to be right and it is a cognitive process

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6
Q

What is the supporting research for normative social influence?

A

Aschs study - 75% conformed at least once over the 18 trails. Interviews after the tests participants conformed as they were afraid of disapproval from the rest of the group.This shows that participants have a desire to be accepted, meaning they have a desire to be liked

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7
Q

What is the evidence to support informational social influence?

A

Lucas et al gave participants maths questions which were both easy and difficult. Research found that participants conformed more to the difficult questions - particularly those who lack confidence in their maths abilities. This shows that when people are unsure of something, they look to others who they assume are more able for the answer

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8
Q

What are the limitations of ISI and NSI?

A

Individual differences are ignored, for example when Spencer and Perrin repeated Asch’s study with engineering students from the UK the rates of conformity decreased. They may have felt more confident in their ability to measure lines or they may have felt less pressure to be liked due to age/ culture

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9
Q

What is a critical trail?

A

A trial watched by an interviewer

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10
Q

What is a control trail?

A

More of a warm up

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11
Q

What is population validity?

A

How well does the sample represent the entire population

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12
Q

Who did the study into normative social influence and when?

A

Asch and it was in 1951 ( Just after the war so was a very conformist time)

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13
Q

What was the aim of Asch’s study?

A

Investigate the extent to which people would conform to a majority

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14
Q

What was the sample for Asch’s study?

A

123 male US undergraduates

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15
Q

What did the Asch tell the participants this was a test of and why was that a problem

A

Visual perception and it used deception

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16
Q

What did Asch’s participants have to do in the study

A

There would be 6-8 confederates and one real participant, they would all be sat in a row in a classroom-like setting. The real participant would be sat in the second to last seat. They had to say which of three lines was most similar to a target line, the answer was always unambiguous

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17
Q

What were the results of Asch’s study?

A

37% of trails were conformed on
75% conformed at least once
5% conformed all the time

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18
Q

How do/ don’t the results of Asch’s study support the dual processing theory?

A

Participants in interviews afterwards confirmed that they changed their answers in order to gain approval from the group. It is also fairly clear that the participants were confident in their answers as when done with control groups the success rates were almost 100%. This suggests that participants were motivated by normative social influence. However, 25% of participants did not conform at all and 63% of the trails were not conformed on, this suggests that many people do have the ability to stick to their own judgement

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19
Q

Which theory states NSI and ISI explain conformity?

A

Dual processing theory

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20
Q

Who were the researchers for dual processing theory?

A

Deutsch and Gerad

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21
Q

What are the weaknesses of Asch’s study (5)

A

Lack of protection from harm ( participants may have felt embarrassed/ had confidence impacted) and deception - ethical issues
Lacks ecological validity
Lacks population validity
Done in 1951 so society has changed since - lacks temporal validity
Conflicting research support - Spencer and Perrin
Participants may have been showing demand characteristics- internal validity

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22
Q

What is internal validity?

A

Is it measuring what it is supposed to be measuring?

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23
Q

What are the strengths of Asch’s study?

A

Done in a lab so good control over extraneous variables
A lot of participants took part- population validity
Participants were interviewed afterwards so qualitative and quantitative data was collected

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24
Q

What were the three situational variables which Asch researched?

A

Unanimity, task difficulty, group size

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25
What were the results of the research into group size?
1 confederate the conformity was 3% 2 confederates the conformity was 13% 3 confederates the conformity was 32% Conformity peaked with around 7 confederates, after that there was a slight drop
26
What were Asch’s results of his study into unanimity?
When a dissenter gave the correct answer, conformity dropped to 5.5% When a dissenter gave a different incorrect answer to the confederates, conformity dropped to 9%
27
What were the results of Asch’s study into task difficulty?
When the task becomes more difficult, conformity rates increase
28
How did Asch investigate group size?
Did many different trials with different numbers of confederates ranging from 1-15
29
What could Asch conclude from his research into group size?
Conformity increases as group size increases, but only to a certain point. After having around 7-9 participants the rates of conformity drop due to participants guessing that it is not a visual perception test
30
What did Asch do to study unanimity?
Introduce a dissenter who would give a different answer to the rest of the confederates
31
What do the results of Asch’s study of unanimity show?
When the group is divided, conformity decreases as the participant feels less pressure to conform to the majority. If the participant has support for their answer, their confidence increases even more which means that conformity decreases further.
32
How did Asch investigate task difficulty
He made two of the lines very similar in length to the stimulus line, so that the answer was more ambiguous
33
What were the conclusions of Asch’s study into task difficulty?
If the participants are unsure of their answer, they are more likely to conform, this is most likely due to informational social influence
34
What was the aim of Zimbado’s study?
To investigate the extent to which people would conform to social roles
35
Where was Zimbados study held?
Stanford university
36
What type of study was Stanford prison study?
A controlled observation
37
What was the sample for Zimbado’s study?
24 male students from a volunteer sample
38
What were some control variables in the Stanford prison study?
All participants were psychologically and physically screened, participants were randomly allocated to their role as prisoner or guard
39
What is dehumanisation?
A process where people are degraded by lessoning their human qualities
40
What is deindividuation?
A process where people loose their sense of individual identity
41
What was an example of dehumanisation in Zimbado’s research?
The guards made the prisoners clean the toilets with their bare hands
42
What was an example of deindividuation in Zimbado’s research?
The prisoners and guards referred to themselves and each other as their numbers instead of their names
43
How long was Zimbado’s study supposed to last and how long did it actually last?
It was supposed to last 14 days and it actually lasted 6 days
44
What was a strength of the findings of Zimbado’s study?
The same conformity to social roles was evident in Abu Ghraib. He believed that the guards in the prison notorious for committing horrible crimes were victims of situational factors such as lack of training, boredom and no accountability to authority. Zimbado’s study helps us to understand the power of situational factors, which has led to reform within prisons. This means that it has good real world application
45
What were the ethical issues within Zimbados study
Lack of protection from harm - at least one participant reported having a mental breakdown while all participants went through deindividuation and all the prisoners went through dehumanisation Right to withdraw - Zimbado made this difficult by responding to the participants as a prison superintendent would instead of how a psychological researcher would
46
What were some things that Zimbado did to increase mundane realism?
Put a chain on the prisoners foot, had the prisoners and guards in uniform
47
What were the aims of Milgrim’s study?
To test how far ordinary people would obey a perceived legitimate authority figure To test the “Germans are different” hypothesis
48
What type of experiment was Milgrims and where was it done
Yale university, lab experiment
49
What did Milgrim tell his participants the study was about?
To see how punishment affects learning
50
What sample did Milgrim use?
Volunteer sample of 40 male participants, aged 20-50 paid $4.50
51
What were the different roles in Milgrims study?
The real participant played the teacher, there was a confederate playing the experimenter who wore a white lab coat. There was also a learner who was a confederate, he was called Mr Wallace and the participant met him in the waiting room
52
What was the procedure in Milgrims study?
The participant would meet Mr Wallace in the waiting room, they would watch Mr Wallace be tied down and they would also be given a 15 Volt shock. These are all things that Milgrim did to reduce demand characteristics. The learner would give wrong answers, and the participant would give them shocks starting at 15 volts and increasing by 15 volts each time up to 450 Volts. A pre- recorded track of someone screaming would be played each time
53
What were the results of Milgrims study?
All participants obeyed and gave shocks up to at least 300 volts 12.5 % of participants stopped at 300 volts (a lethal shock) 65% of participants continued all the way to 450 volts
54
What was the conclusion of Milgrims study?
Ordinary people will obey authority even if it goes against their regular beliefs
55
What were the three situational variables affecting obedience?
Proximity, location, uniform
56
What are the situational explanations for obedience?
Legitimacy of authority and agentic state
57
What is the dispositional explanation for obedience?
Authoritarian personality
58
How did Milgrim investigate proximity?
Experimenter gave teacher orders via phone call from a different room
59
What were the results of the proximity investigation?
Obedience dropped to 20.5% from baseline 65%
60
Why did proximity influence obedience?
If the experimenter was in the room, diffusion of responsibility would happen and they would take on responsibility. This meant an agentic shift would happen and the participant would go into agentic state. If the experimenter was in a different room, the participant would have to take responsibility for their own actions, this is known as autonomous state
61
How did Milgrim investigate the effects of location on obedience?
Repeated his study in a run down office block
62
What happened to obedience rates in the location study?
Dropped to 48% from 65%
63
Why did location influence obedience?
Location adds/ takes away from the legitimacy of the authority figure. If it is in a prestigious location, more people will have confidence in the integrity of the situation.
64
How did Bickman investigate how uniform affects obedience?
Carried out a field experiment in which passers by were given one of three orders: pick up a paper bag, give money to a stranger for a parking meter or stand at another place at a bus stop
65
What were the results of Bickmans study into obedience?
When given orders by someone in a security guard uniform, obedience was 82% When given orders by someone in normal clothes, obedience was 36%
66
Why does uniform influence obedience?
Uniforms convey power and authority, this means that the participant would have more trust in the integrity of the situation. This increases the legitimacy of the authority figure
67
Weaknesses of Milgrims research - internal validity
Orne and Holland claimed that Milgrim’s study had low internal validity due to participants showing demand characteristics. They claimed that the study was really measuring how the participants played along with requests given by the experimenter, rather than actually measuring obedience.
68
Weaknesses of Milgrims research - external validity
Ecological validity - done in a lab in Yale university Population validity - volunteer sample 40 male participants aged 20-50 Temporal validity - done in 1963
69
Strengths of Milgrims study - Hoffling
Hoffling did a field experiment with nurses in a hospital where he asked them to give an unsafe dosage of a medicine to patients. The order was given by a more senior doctor. 21 out of 22 participants went along with it. When they were allowed to discuss their actions with other nurses, only 11% of nurses followed the orders
70
Strengths of Milgrims study - reliability
Repeated on a television show where participants had to give electric shocks to other contestants, 80% went up to 460 volts
71
Evaluation of the dispositional explanation to obedience - strengths
Milgrim and Elms did research where they interviewed participants who were a part of the original study. They found a link between authoritarian personality types and those who went up to 450 volts on Milgrim’s study
72
Limitations of the dispositional explanation to obedience
Although a clear correlation has been found between authoritarian personality and high levels of obedience, there could be a third factor involved such as low IQ. The two could also be random, we cannot prove from a correlation that one causes the other
73
Strengths of the explanation that agentic state affects obedience?
Proximity experiment - when experimenter and learner were apart obedience rates dropped from 65% to 20.5%. This shows that when the experimenter is closer, the participants diffuse responsibility to them so are more likely to obey. The switch from taking responsibility for your own actions to not anymore is known as agentic shift. When the participant and the experimenter are not in the same room, the participant is in autonomous state which means they are taking responsibility for their own actions, this decreases obedience Adolf Eichmann, a Nazi commander who was responsible for the genocide of millions in the Second World War claimed that he was “only following orders”
74
What are the strengths of the legitimacy of authority affecting obedience theory?
Bickman’s study into uniform (82% obeyed in uniform, 36% obeyed not in uniform) Milgrims situational variables study where he repeated it in a run down office block ( obedience dropped from 65% to 48%) These factors affect obedience as uniform and prestigious locations convey power and authority, therefore they are perceived as having the right to demand obedience. This leads to increased fear and people regarding the situation as much more serious, which leads to increased obedience
75
How do cultural differences support the idea of legitimacy of authority?
Kilham and Mann (1974) replicated Milgrim’s study in Australia and found that only 16% of participants went to 450 Volts Mantell (1971) found that 85% of German participants went all the way to 450 Volts This reflects the idea that how we obey reflects how our society is structured and the ideas that children are raised with
76
Limitations of the theory that ligitimacy of authority affects obedience?
Does not take into factors such as dispositional variables (authoritarian personality) or situational variables such as proximity
77
Who created the scale for locus of control and when?
Rotter 1966
78
What are people with an internal locus of control like?
Take responsibility for their actions, better at resisting social pressure, more prone to anxiety
79
What are people with an external locus of control like?
Believe that what happens to them is controlled by luck, fate, or the actions of other people. Do not take responsibility for their own actions. More prone to depression. Less likely to resist social pressure
80
What are the strengths of the locus of control theory?
Oliner and Oliner (1998) interviewed non- Jewish survivors of WWII. They found that the “rescuers” those who had resisted orders were more likely to have an internal locus of control Spector (1983) Found that people with an internal locus of control were less likely to conform to normative social influence however there was no difference for informational social influence
81
What are the weaknesses of the locus of control theory?
It ignores factors such as social responsibility. Elms and Milgrim interviewed the disobedient participants in Milgrim’s study and found that they scored higher on a social responsibility scale. This shows that while there does seem to be a correlation between obedience and locus of control, this does not establish cause and effect and there may be a third variable
82
What are the methodological criticisms of the locus of control theory?
Used a questionnaire, which could create social desirability bias, which becomes an extraneous variable and lowers internal validity
83
What is social support?
The presence of other people who resist the pressure to conform or obey and act as role models
84
How does having social support help to resist conformity?
Breaks the Unanimity of the group which frees people up to think or behave in a way which is different from the group, feel more confident in their own decision
85
How does social support help to reduce obedience?
Challenges the legitimacy of the authority figure, shared punishment appears less daunting than individual punishment
86
Strength of social support through conformity research?
When a confederate gave the right answer in Asch’s experiment, conformity dropped to 5.5%, shows that having an ally makes someone more confident in their belief and therefore less likely to conform to The support did not have to be credible- Allen and Levine carried out an Asch style study with a confederate who wore thick glasses and complained of eyesight problems, who gave the correct answer. Conformity still dropped.
87
Strength of social support theory through obedience research?
In one of Milgrims variations, the real participant was paired with two confederates who also played teachers and withdrew from the experiment early, obedience dropped from 65% to 10%
88
Weakness of social support theory?
Factors such as confidence could affect whether we conform or obey. In Lucas et al study, participants were given easy and difficult maths questions. They found that 92% resisted social influence on easy questions but only 29% on difficult questions. Spencer and Perrin repeated Asch’s study with engineering students from the UK, and conformity levels decreased to 1 out of 396 trials
89
What is minority influence?
A gradual process which starts with people thinking the minority are wrong and eventually ending in the majority changing their views
90
What are the three factors affecting the effectiveness of minority influence?
Consistency, flexibility, commitment
91
How does consistency affect minority influence?
The majority will assume the minority is wrong, therefore the minority must keep the same beliefs over time and between all individuals, draws attention to the minority and gets the majority rethinking their own views, which leads to a cognitive conflict, over time this leads to internalisation of the minority’s views
92
What is diachronic consistency?
The minority keeping the same views over time
93
What is synchronic consistency?
All the individuals having the same view
94
How does commitment affect minority influence?
When people make personal sacrifices, it shows that they are not acting out of self interest which means they are more likely to be taken seriously
95
How does flexibility affect minority influence?
Relentless consistency can be seen by the majority as unreasonable and off putting. Shows that they are willing to adapt their point of view which makes the majority more sympathetic to their cause
96
Supporting research for consistency affecting minority influence?
Moscovici et al (1969) fount in a laboratory experiment using female participants, researched groups of 6, four real participants and two confederates who repeatedly estimated the colour of slides wrong. Consistent: 8.42% Inconsistent: 1.25% Control: 0.25%
97
Supporting research for flexibility affecting minority influence?
Nemeth (1986) created groups of three, two real participants and one confederate and asked them to decide how much compensation to pay to a victim of a ski lift accident. When he argued a low amount and refused to change his position, no one agreed, but when he settled for a slightly higher amount, the majority changed their opinion
98
What is the snowball effect?
A minority slowly gains support for their views, after a while this become the majority view and this is conformity. Conformity is a much faster process and the view becomes accepted by much more of the majority
99
What is social crypotonesia?
People may remember that a change has taken place but forget that it was originally a minority view as the new belief becomes embedded as a social norm