Speaking and Listening Flashcards
(3 cards)
1
Q
active listening
A
engaging in the conversation by asking questions and restating parts of a conversation.
2
Q
examples of signals of active listening
A
- eye contact
- statements of validation
- support statements
- facial expressions
- body language
- silence
- nodding
3
Q
articulation
A
the formation of clear and distinct sounds in speech
