Specification Areas Flashcards

(38 cards)

1
Q

market growth

A

(difference/old or original) x100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

5 key marketing objectives

A
  • sales growth
  • launching new products
  • entering new markets
  • brand loyalty
  • market share
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

4 primary research examples

A
  • surveys/questionnaire
  • observations
  • focus groups
  • test marketing
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

5 secondary research methods

A
  • published reports
  • newspapers
  • internet
  • government
  • market research reports
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the purpose of market mapping

A

To spot gaps in the market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is sampling

A

Choosing a small amount of people from the target population

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is extrapolation

A

Identifying future trends from historical data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Product life cycle stages

A
  • R and D
  • Introduction
  • Growth
  • Maturity
  • Decline
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

5 Product life extension strategies

A
  • product redesign
  • price reduction
  • new packaging
  • increase promotions
  • new markets and segments
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Dynamic pricing

A

When pricing changes based on the level of demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

6 Key promotional methods

A
  • advertising
  • sales promotion
  • direct selling
  • personal selling
  • sponsorship
  • merchandising
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

7 P’s of the marketing mix

A
  • price
  • product
  • promotion
  • place
  • people
  • process
  • physical environment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Taylor’s theory

A

Staff are motivated by money

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Maslows theory

A
  • staff are motivated by having their needs met
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Maslows hierarchy of needs

A
  • self-actualisation
  • esteem
  • social needs
  • safety needs
  • physiological needs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Herzbergs theories

A
  • Two-factor theory

- Hygiene factor

17
Q

5 Financial rewards

A
  • salaries
  • wages
  • piece rate
  • bonuses
  • performance related pay
18
Q

4 Non financial rewards

A
  • promotion
  • empowerment and delegation
  • praise
  • consultation
19
Q

Key phases of the business cycle (GDP Measure)

A
  • boom
  • recession
  • slump
  • recovery
20
Q

Exchange rates

A

Value of currency represented as another

21
Q

What do exporters prefer the pound to be?

22
Q

What do importers prefer the pound to be?

23
Q

Inflation

A

Measures the change of the average price of goods and services as a %

24
Q

Why are protectionism policies introduced?

A

To protect domestic business from overseas competition - strengthens economy

25
5 Organic methods of growth
- open new branches - invest in tech and new facilities - increase capacity - develop new products - enter new markets
26
2 Inorganic/external methods of growth
- takeover | - merger
27
4 benefits of organic growth
- lower risk - easier to manage - less debts - not interference from CMA
28
3 drawbacks of organic growth
- less competitive - no synergy - loss of image
29
7 drivers of retrenchment
- high costs - poor return on investment - financial difficulties - failed takeover or merger - economic downturn - saturated market - change of ownership
30
4 Internal causes of failure
- wrong strategic decisions - poor execution of strategy - poor leadership - financial difficulties
31
Emergent strategy
develops over time as the strategic plan is implemented
32
3 ways that a business can improve flexibility
- spare capacity - offer varied order sizes - offer flexible lead times
33
3 ways to improve speed of response
- flexible workforce - JIT production - digital technologies - monitor stocks and organise shipping
34
'Push'
- Produce to stock | - Produce first and then try to sell stock
35
'Pull'
- Produce to order | - Produce only if there is an order
36
3 ways to increase supply
- hire temporary staff - outsource - JIT production
37
Criteria for choosing a supplier (9)
- price - quality - reliability - flexibility - capacity - payment terms - location - ethics and reputation - returns policy
38
4 benefits of having multiple suppliers
- ensure back-up incase of failure - increase size order - compare suppliers quality, prices etc. - prevent being dependent on one supplier